Lãnh đạo và niềm tin thúc đẩy sự thành công của các nhóm chức năng chéo

Journal of Management Development - Tập 21 Số 3 - Trang 201-214 - 2002
Sheila Simsarian Webber1
1John Molson School of Business, Concordia University, Montreal, Québec, Canada;

Tóm tắt

Các nhóm chức năng chéo (CFTs) đã gia tăng sự phổ biến trong nhiều tổ chức khác nhau. Trong khi những nhóm này tuyên bố rằng chúng nâng cao hiệu quả tổ chức, nghiên cứu đã cho thấy kết quả không nhất quán. Bài báo này xem xét những thách thức mà các CFTs phải đối mặt và lý do tại sao những thách thức này làm phát sinh nhu cầu phát triển một khí hậu đội nhóm cho niềm tin. Niềm tin được bàn thảo như một cấu trúc cấp độ đội nhóm, một khía cạnh của "khí hậu vi mô" xảy ra trong một đội. Các hành động lãnh đạo đặc biệt quan trọng đối với các nhóm chức năng chéo và sự phát triển của niềm tin được coi là có ảnh hưởng trong việc tạo ra một khí hậu đội nhóm cho niềm tin trong các nhóm chức năng chéo.

Từ khóa


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