Tóm tắt
To increase the odds of survival, leaders at all levels must become obsessive about change. Change must become the norm, not cause for alarm. Questions such as “What, precisely, exactly, unequivocally, have you changed — today?” are deceptively simple but most often go unasked. They are, however, according to the author, far and away the most crucial questions for all today's managers, at all levels.
