Knowledge management audit framework and methodology based on processes

Emerald - 2009
JiankangWang1, JiulingXiao2
1School of Management, Nanjing Audit University, Nanjing, People's Republic of China
2School of Management, Nanjing Audit University, Nanjing, People's Republic of China and School of Business, Nanjing University, Nanjing, People's Republic of China

Tóm tắt

PurposeThe purpose of this paper is to analyze the detailed content and research framework of a knowledge management audit, from the view of operation flow based on a cognition summary of knowledge management audit proposed by many scholars and organizations, in order to put forward some references for effective implementation of an organization knowledge management project.Design/methodology/approachThe paper carries out a multi‐perspective analysis of the cognition of knowledge management audit summarizes the similarities and differences between the different viewpoints, also a contrasting analysis on the method proposed by various scholars and organizations from the point of view of flow, and then constructs the conceptive framework of knowledge management audit.FindingsKnowledge management audit is the first important step in a knowledge management project and includes four phases: preparation, analysis, implementation, and summary. Its primary content involves knowledge management environment audit, knowledge property audit, knowledge management ability audit and knowledge management performance audit, and its main modules consist of knowledge demand analysis, knowledge inventory analysis, knowledge map and knowledge flow analysis.Research limitations/implicationsThe paper provides a theoretical construction, but has not conducted a case study. In future research development, the framework of the paper will be improved through the case analysis of organization knowledge management practice.Practical implicationsBy utilizing the research framework and method of the paper, an organization may understand rapidly the basic content of a knowledge management audit, implement an effective knowledge management audit to help improve organization (including non‐profit organization) performance and implement a knowledge management strategy.Originality/valueThe paper provides a framework for implementing a knowledge management audit.

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