Job Burnout
Tóm tắt
▪ Abstract Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job, and is defined by the three dimensions of exhaustion, cynicism, and inefficacy. The past 25 years of research has established the complexity of the construct, and places the individual stress experience within a larger organizational context of people's relation to their work. Recently, the work on burnout has expanded internationally and has led to new conceptual models. The focus on engagement, the positive antithesis of burnout, promises to yield new perspectives on interventions to alleviate burnout. The social focus of burnout, the solid research basis concerning the syndrome, and its specific ties to the work domain make a distinct and valuable contribution to people's health and well-being.
Từ khóa
Tài liệu tham khảo
Bakker AB, Schaufeli WB, Demerouti E, Janssen PMP, Van der Hulst R, Brouwer J. 2000. Using equity theory to examine the difference between burnout and depression.Anxiety Stress Coping13:247–68
Büssing A, 1992, Diagnostica, 38, 328
Cherniss C, 1980, Professional Burnout in Human Service Organizations.
Cherniss C, 1995, Beyond Burnout.
Farber BA, 1983, Stress and Burnout in the Human Services.
Farber BA. 1983. A critical perspective on burnout. SeeFarber 1983, pp. 1–20
French JRPJr , Rodgers W, Cobb S. 1974.Adjustment as person-environment fit.InCoping and Adaptation, ed. GV Coelho, DA Hamburg, JE Adams, pp. 316–33. New York: Basic Books
Freudenberger HJ. 1983. Burnout: contemporary issues, trends, and concerns. SeeFarber 1983, pp. 23–28
Golembiewski RT, 1996, Global Burnout: A Worldwide Pandemic Explored by the Phase Model.
Golembiewski RT, 1988, Phases of Burnout: Developments in Concepts and Applications.
Greene G, 1961, A Burnt-out Case.
Leiter MP. 1993. Burnout as a developmental process: Consideration of models. SeeSchaufeli et al 1993, pp. 237–50
Leiter MP, Durup J. 1994. The discriminant validity of burnout and depression: a confirmatory factor analytic study.Anxiety Stress Coping7:357–73
Leiter MP, 2000, Preventing Burnout and Building Engagement: A Complete Program for Organizational Renewal.
Maslach C, 1976, Hum. Behav., 5, 16
Maslach C, 1982, Burnout: The Cost of Caring.
Maslach C. 1998.A multidimensional theory of burnout.InTheories of Organizational Stress, ed. CL Cooper, pp. 68–85. Oxford, UK: Oxford Univ. Press
Maslach C, 1996, Maslach Burnout Inventory Manual.
Maslach C, 1997, The Truth About Burnout.
Maslach C, Schaufeli WB. 1993. Historical and conceptual development of burnout. SeeSchaufeli et al 1993, pp. 1–16
Pines A, 1981, Burnout: From Tedium to Personal Growth.
Schaufeli WB, 1998, The Burnout Companion to Study & Practice: A Critical Analysis.
Schaufeli WB, 1993, Professional Burnout: Recent Developments in Theory and Research.
Schaufeli WB, 2000, Utrechtse Burnout Schaal–UBOS: Handleiding (Utrecht Burnout Scale–UBOS: Test-manual).
Semmer N. 1996.Individual differences, work stress, and health.InHandbook of Work and Health Psychology, ed. MJ Schabracq, JAM Winnubst, CL Cooper, pp. 51–86. Chichester, UK: Wiley
Shirom A. 1989.Burnout in work organizations.InInternational Review of Industrial and Organizational Psychology, ed. CL Cooper, I Robertson, pp. 25–48. New York: Wiley
Warr PB, 1987, Work, Unemployment and Mental Health.
1992, The ICD-10 Classification of Mental and Behavioral Disorders.