It is time to talk about people: a human-centered healthcare system

Health Research Policy and Systems - Tập 8 - Trang 1-7 - 2010
Meghan M Searl1,2, Lea Borgi3, Zeina Chemali2,4
1Brigham & Women’s Hospital, Boston, USA
2Harvard Medical School, Boston, USA;
3St. Elizabeth's Hospital, Boston, USA
4Massachusetts General Hospital, Boston, USA

Tóm tắt

Examining vulnerabilities within our current healthcare system we propose borrowing two tools from the fields of engineering and design: a) Reason's system approach [1] and b) User-centered design [2, 3]. Both approaches are human-centered in that they consider common patterns of human behavior when analyzing systems to identify problems and generate solutions. This paper examines these two human-centered approaches in the context of healthcare. We argue that maintaining a human-centered orientation in clinical care, research, training, and governance is critical to the evolution of an effective and sustainable healthcare system.

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Health Research Policy and Systems

Tập 8

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