Information technology and the independent hotel – failing to make the connection?

International Journal of Contemporary Hospitality Management - Tập 7 Số 6 - Trang 30-32 - 1995
HilaryMain1
1Senior Lecturer in the Faculty of Business, Swansea Institute of Higher Education, Swansea, Wales.

Tóm tắt

Reviews the current uses of IT in the independent sector of the hotel industry by means of a survey in south Wales in 1994. Reveals that only 50 per cent of this sector uses IT and that use is essentially clerical. There are some inherent demographic factors creating a barrier, and a potential market for suppliers of hardware and software in the independent sector which is, so far, not met. Concludes that education, training and advice in the application of IT for independent hotels is urgently needed to compete in the “information age”.

Từ khóa


Tài liệu tham khảo

1. Slattery, P., “Unaffiliated hotels in the UK”, Travel and Tourism Analyst, No. 1, 1992, pp. 90‐102.

2. Whitaker, M., “Survey into the use of IT in the hotel and catering industry”, Brighton Polytechnic, Brighton, 1986.

3. Goymour, D., “Hotech 93”, Caterer and Hotelkeeper, Vol. 164 No. 34781, 1993, pp. 49‐62.

4. Main, H., “The application of information technology in independent hotels ”, MPhil Thesis, University of Wales, Aberystwyth, 1994.

5. Buhalis, D., “RICIRMS as a strategic tool for small and medium enterprises”, Tourism Management, Vol. 14No. 5, 1993, pp. 366‐78.

Thông tin
Thông tin xuất bản

International Journal of Contemporary Hospitality Management

Tập 7 Số 6

30-32

Thông tin tác giả