Implementation of Daily Senior Leader Rounds Using a Transformational Leadership Approach
Tài liệu tham khảo
Centers for Medicare and Medicaid Services
Giordano, 2010, Development, implementation, and public reporting of the HCAHPS survey, Med Care Res Rev, 67, 27, 10.1177/1077558709341065
Studer, 2010
Raper, 2015, Improving communication skills: A course for academic medical center surgery residents and faculty, J Surg Educ, 72, e202, 10.1016/j.jsurg.2015.06.008
Massaro, 2013, White boards: an innovative tool for patient-centered communication, J Obstet Gynecol Neonatal Nurs, 42(S1), S57, 10.1111/1552-6909.12135
McFarland, 2016, Predictors of patient satisfaction with inpatient hospital pain management across the United States: a national study, J Hosp Med, 11, 498, 10.1002/jhm.2576
Schroeder, 2016, Enhancing nurses' pain assessment to improve patient satisfaction, Orthop Nurs, 35, 108, 10.1097/NOR.0000000000000226
Al-Amin, 2016, Efficiency and hospital effectiveness in improving Hospital Consumer Assessment of Healthcare Providers and Systems ratings, Health Care Manage Rev, 41, 296, 10.1097/HMR.0000000000000076
Reinbeck, 2013, Improving the patient experience through bedside shift report, Nurs Manage, 44, 16, 10.1097/01.NUMA.0000426141.68409.00
Brooks, 2015, Hourly rounding is key contributor to patient-centered care at high-performing hospitals, ED Manag, 27, 109
Kennedy, 2013, Three nursing interventions– impact on HCAHPS scores, J Nurs Care Qual, 28, 327, 10.1097/NCQ.0b013e31828b494c
Winter, 2015, Does purposeful leader rounding make a difference?, Nurs Manage, 46, 26, 10.1097/01.NUMA.0000460034.25697.06
Peters
Burns, 1978
Yukl, 2013
Northouse, 2016
Bennis, 2007, The challenges of leadership in the modern world: introduction to the special issue, Am Psychol, 62, 2, 10.1037/0003-066X.62.1.2
Avatar International
Bae, 2010, Impact of nursing unit turnover on patient outcomes in hospitals, J Nurs Scholarsh, 42, 40, 10.1111/j.1547-5069.2009.01319.x