Identity regulation, identity work and phronesis

SAGE Publications - Tập 70 Số 8 - Trang 940-965 - 2017
Thibaut Bardon1, Andrew D. Brown2, Stéphan Pezé3
1Audencia Recherche (8 route de la Jonelière BP 31222 44312 Nantes Cedex 3 - France)
2University of Bath [Bath] (laverton Down, Bath, North East Somerset BA2 7AY - United Kingdom)
3IRG - Institut de Recherche en Gestion (Université Paris-Est Créteil Val de Marne (UPEC) -Faculté de sciences économiques et de gestion Place de la Porte des Champs , 4 Route de Choisy 94010 Créteil Cedex - France)

Tóm tắt

How do corporations attempt to regulate the ways middle managers draw on discourses centred on ‘effectiveness’ and ‘ethics’ in their identity work, and how do these individuals respond? We analyse the discursive struggle over what it meant to be a competent manager at Disneyland, where middle managers were encouraged to construe their selves in ways that emphasized ‘being effective’ over ‘being ethical’, and managers responded with identity work that positioned them as searching for the practical wisdom (phronesis) to make decisions that were both effective and moral. The theoretical contribution we make is twofold. First, we analyse processes of identity regulation and identity work at Disneyland, highlighting divergences between corporate injunctions and middle managers’ appropriations of them, regarding what it meant to be a practically wise manager. Second, we discuss a phronetic identity narrative template, contestable both by organizations and managers, in which people are positioned as questing for the practical wisdom to make decisions that are both moral and effective, and phronesis as an image by which scholars may analyse identities and identity work. This leads us to a more nuanced understanding of middle manager identities and the scope they have to constitute their selves as moral agents.

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