Humor and group effectiveness

SAGE Publications - Tập 61 Số 3 - Trang 395-418 - 2008
Eric J. Romero1, Anthony T. Pescosolido2
1Universidad Católica del Perú,
2University of New Hampshire

Tóm tắt

Despite the importance of groups in the workplace and the demand from workers for a fun work environment, there is no model that explains how successful organizational humor can impact work groups. The purpose of this article is to present a model, based on Hackman's framework of group effectiveness, that can be used to understand the relationship between successful organizational humor and group effectiveness. We explore the ability of successful organizational humor to influence groups through its positive impact on group productivity, viability and learning. Based on the literature from several disciplines, we propose that successful organizational humor can have a positive impact on a variety of group processes (e.g. effective communication, development of group goals, management of emotion, etc.) and outcomes (e.g. group productivity, group viability, and development of group members), which contribute to overall group effectiveness. The model has the potential to both advance theory on organizational humor and to offer value to practicing managers by providing an understanding of how two seemingly unrelated factors (humor and group effectiveness) are in fact related in a meaningful fashion.

Từ khóa


Tài liệu tham khảo

10.1515/humr.1998.11.4.411

Argyris, C., 1996, Organizational learning II: Theory, method and practice

Avolio, B., 1999, A funny thing happened on the way to the bottom line: Humor as a moderator of leadership style effects. Academy of Management Journal, 42, 219

Barbour, G., 1998, Public Management, 80, 4

10.2307/3094912

10.1002/job.285

10.2466/pr0.1977.40.1.175

Cann, A., 1997, On the role of humor appreciation in interpersonal attraction: It's no joking matter. Humor, 10, 77

10.1515/humr.1999.12.2.177

Castelli, J., 1990, HR Magazine, 38

Caudron, S., 1990, Personnel Journal, 71, 63

10.1177/001872679404700102

10.1177/017084068800900203

10.1177/001872675901200205

10.1080/00332747.1960.11023205

10.1177/107179199400100406

10.2307/589483

Decker, W., 2001, Journal of Managerial Issues, 13, 450

10.1177/1046496495264002

10.1515/humr.14.1.37

Dienstbier, R., 1995, Motivation and Emotion, 19, 255

Dixon, N.F. A cognitive alternative to stress? In I.G. Sarason & C.D. Speilberger (Eds), Stress and anxiety, Vol. 5. Washington, DC: Hemisphere, 1980 , pp. 281-9.

Dixon, P., 1989, K. Sense of humor as a mediator during incidental learning of humor-related material. Psychological Reports, 64, 851

10.1177/0018726702553001

Druskat, V.U. & Pescosolido, A.T. The impact of emergent leader emotionally competent behavior on team trust, communication, engagement, and effectiveness. In N. Ashkanasy, C. Hartel & W. Zerbe (Eds), Research on emotion in organizations, volume 2: Individual and organizational perspectives on emotion management and display. Amsterdam: Elsevier, 2006, pp. 25-56.

Druskat, V., 2001, Harvard Business Review, 79, 81

10.5465/amr.1982.4285511

10.2307/2666999

Edmondson, A. Psychological safety, trust, and learning in organizations: A group-level lens. In R.M. Kramer & K.S. Cook (Eds), Trust and distrust in organizations. New York: Russell Sage Foundation, 2004, pp. 239-72.

10.1037/0022-3514.74.3.565

10.1525/si.1994.17.2.147

Freud, S., 1928, International Journal of Psychoanalysis, 9, 1

George, J., 1991, Journal of Applied Psychology, 25, 778

10.1037/0033-2909.112.2.310

10.1111/j.1559-1816.2003.tb01879.x

Goleman, D., 2001, Harvard Business Review, 79, 42

10.1080/08934219509367622

10.1111/1467-8616.00217

Gruner, C. Wit and humor in mass communication. In A.J. Chapman & H.C. Foot (Eds), Humour and laughter: Theory, research and applications. London: Wiley, 1976, pp. 287-311.

10.1037/10055-003

10.1515/humr.1999.12.3.253

10.2466/pr0.2001.88.1.241

Hatfield, E., 1994, Emotional contagion

Herzberg, F., 1959, The motivation to work

10.1016/S0378-2166(02)00032-2

Hudson, K.M., 2001, Harvard Business Review, 45

10.1037/h0032317

10.1177/0146167200266006

10.1037/0022-3514.72.4.775

10.1207/s15327043hup1702_4

10.1177/0021886389251004

10.2307/256287

10.1177/001872679504801106

10.1177/0018726704048355

10.1006/obhd.2001.2974

King, K., 1988, The use of humor in dispute resolution. Negotiation Journal, 4, 119

Kupier, N., 1992, Sense of humor and enhanced quality of life. Personal individual Differences, 13, 1273, 10.1016/0191-8869(92)90169-P

Kupier, N., 1995, Cognitive appraisals and individual differences in sense of humor: Motivational and affective implications. Personality and Individual Differences, 19, 359

LaFave, L., Haddad, J. & Maeson, W.A. Superiority, enhanced self-esteem and perceived incongruity humor theory. In A.J. Chapman & H.C. Foot (Eds), Humor and laughter: Theory, research and applications. New York: Wiley, 1976 , pp. 63-91.

Lawler, E.E., 1998, Strategies for high performance organizations

Levine, M., 2005, Ready or not, here life comes

Lyman, P. The fraternal bond as a joking relationship: A case study of the role of sexist jokes in male group bonding. In M.S. Kimmel (Eds), Changing men: New directions in research on men and masculinity. Part three. Newbury Park, CA: SAGE, 1987, pp. 148-63.

10.1080/00221300109598908

10.2307/20159602

10.2307/257110

10.2307/2392745

10.1037/0022-3514.45.6.1313

10.1016/B978-0-12-288950-9.50011-0

10.1080/10510979009368289

10.1080/10570319709374571

10.1111/j.1468-2885.2000.tb00194.x

Moreland, R.L. & Argote, L. Transactive memory in dynamic organizations. In R.S. Peterson & E.A. Mannix (Eds), Leading and managing people in the dynamic organization. Mahwah, NJ: Lawrence Erlbaum Associates, 2003, pp. 135-62.

10.1515/humr.1991.4.3-4.359

10.1177/104649648902000103

Newstrom, J., 2002, SAM Advanced Management Journal, 67, 4

10.1515/humr.2001.011

O'Quin, K. & Derks, P. Humor and creativity: A review of the empirical literature. In M.A. Runco (Ed.), The creativity research handbook. Cresskill, NJ: Hampton Press, 1997 , pp. 227-56.

10.1016/S1048-9843(02)00145-5

Piper, W., 1983, Cohesion as a basic bond in groups. Human Relations, 36, 93

10.1515/humr.2002.010

10.1353/sof.2001.0085

10.1504/IJWOE.2005.008818

10.1515/HUMOR.2007.009

10.5465/AMP.2006.20591005

10.1007/BF00991475

10.1037/0022-3514.50.4.832

10.1037/h0025493

10.1080/10417948809372729

Smith, R., 1971, & Nelson, D.A. Humor, anxiety, and task performance. Journal of Personality and Social Psychology, 19, 243

Smith, W., 2000, Resolving conflict with humor in a diversity context. Journal of Managerial Psychology, 15, 606

10.1016/0030-5073(75)90060-4

Strozniak, P., 2000, Industry Week, 249, 47

10.1521/soco.1989.7.4.315

Suls, J.M. Two-stage model for the appreciation of jokes and cartoons: Information-processing analysis. In J.H. Goldstein & P.E. McGhee (Eds), The psychology of humor . San Diego, CA: Academic Press , 1972, pp. 81-100.

10.1037/0003-066X.45.2.120

10.2307/255781

10.1111/j.1467-6486.2004.00473.x

10.1080/03637750600889500

10.1177/104649648902000202

10.1525/si.1985.8.2.207

Weick, K. & Westley, F. Organizational learning: Affirming an oxymoron. In S. Clegg, C. Hardy & W. Nord (Eds), Handbook of organizational studies. Thousand Oaks, CA: SAGE , 1996, pp. 440-58.

10.1037/0022-3514.61.4.555

Wolff, S.B., Druskat, V.U., Stubbs Koman, E. & Messer, T. The link between group emotional competence and group effectiveness. In V. Druskat, F. Sala & G. Mount (Eds), Linking emotional intelligence and performance at work. Mahwah, NJ: Lawrence Erlbaum Associates, 2006, pp. 223-42.

Wolff, S., 2002, Emotional intelligence as the basis of leadership emergence in self-managing teams. The Leadership Quarterly, 13, 505

10.2466/pr0.1990.66.1.51

10.1080/135943299398429

10.7202/010923ar

Ziv, A., 1984, Personality and sense of humor