Human resource practices and workforce diversity: an empirical assessment

Adler, N.J. (1986), “Cultural synergy: managing the impact of cultural diversity”, The 1986 Annual: Developing Human Resources, pp. 229‐38.

Anthony, W.P., Perrewe, P.L. and Kacmar, R.M. (1999), Human Resource Management: A Strategic Approach, The Dryden Press, Fort Worth, TX.

Armstrong, M. and Murlis, H. (1994), Reward Management: A Handbook of Remuneration Strategy and Practice, Kogan Page, London.

Australian Bureau of Statistics (1990‐1994), The Labour Force Australia, Cat. No. 6203.0, AGPS, Canberra.

Cabezas, A. and Kawaguchi, G. (1988), “Empirical evidence for continuing Asian American income inequality: the human capital model and labor market segmentation”, in Okihiro G.Y., Hune S., Hansen A.A. and Liu J.M. (Eds), Reflections on Shattered Windows: Promises and Prospects for Asian American Studies, Washington State University Press, Pullman.

Castles, S. and Miller, M.J. (1993), The Age of Migration: International Population Movements in the Modern World, Macmillan, England.

Caudron, S. (1990), “Monsanto responds to diversity”, Personnel Journal, Vol. 41, pp. 72‐80.

Council for Equal Opportunity (1990), Managing Diversity, Book 8, Globe Press, Melbourne.

Cornelius, N. (1999), Human Resource Management: A Managerial Perspective, Thomson Business Press, Cornwall.

Cox, T.H. and Blake, S. (1991), “Managing cultural diversity: implications for organizational competitiveness”, Academy of Management Executive, Vol. 5 No. 3, pp. 45‐56.

Cronbach, L.J. (1951), “Coefficient alpha and the internal structure of tests”, Psychometrica, Vol.16, pp. 297‐334.

Dagher, J., D’Netto, B. and Sohal, A.S. (1998), “Managing workforce diversity in the Australian manufacturing industry”, Journal of Human Factors and Ergonomics in Manufacturing, Vol. 8 No. 2, pp. 1‐15.

Deluca, J.M. and McDowell, R.N. (1992), “Managing diversity: a strategic ‘grass‐roots’ approach”, in Jackson, S.E. (Ed.), Diversity in the Workplace: Human Resources Initiatives, Society for Industrial and Organisational Psychology – The Professional Practice Series, Guildford Press, New York, NY.

Denton, W. (1992), “Workforce 2000”, Credit World, Vol. 81 No. 1, pp. 14‐18.

Deresky, H. (1994), International Management: Managing Across Borders and Cultures, Harper Collins College Publishers, New York, NY.

D’Netto, B. (1994), “Information processing and reward perception accuracy”, Doctoral Dissertation, State University of New York at Buffalo, Buffalo, NY.

Elmuti, D. (1993), “Managing diversity in the workplace: an immense challenge for both managers and workers”, Industrial Management, Vol. 35 No. 4, p. 19.

Fernandez, J. (1991), Managing a Diverse Workforce, Lexington Books, New York, NY.

Fernandez, J.P. (1993), The Diversity Advantage, Lexington Books, New York, NY.

Fulkerson, J.R. and Schuler, R.S. (1992), “Managing worldwide diversity at Pepsi‐Cola International”, in Jackson S.E. (Ed.), Diversity in the Workplace: Human Resources Initiatives, Society for Industrial and Organisational Psychology – The Professional Practice Series, Guildford Press, New York, NY.

Gerhart, B. and Rynes, S. (1991), “Determinants and consequences of salary negotiations by male and female MBA graduates”, Journal of Applied Psychology, Vol. 76, pp. 256‐62.

Goldin, C. (1990), Understanding the Gender Gap: An Economic History of American Women, Oxford University Press, New York, NY.

Grace, P. (1994), “Danger‐diversity training ahead: addressing the myths of diversity training and offering alternatives”, The 1994 Annual: Developing Human Resources, pp. 189‐99.

Hall, D.T. and Parker, A.P. (1993), “The role of workplace flexibility in managing diversity”, Organisational Dynamics, Summer, Vol. 22 No. 1, pp. 5‐18.

Hayles, R. and Mendez, R.A. (1997), The Diversity Directive, McGraw‐Hill, New York, NY.

Industry Task Force on Leadership and Management Skills (1995), Report, (David S. Karpin, Chairman), AGPS, Canberra.

Jackson, B.W., LaFasto, F., Schultz, H.G. and Kelly, D. (1992), “Diversity”, Human Resource Management, Spring/Summer, Vol. 31 Nos 1 and 2, pp. 21‐34.

Jackson, S.E., May, K.E. and Whitney, K. (1995), “Understanding the dynamics of diversity in decision‐making teams”, in Guzzo, R. Salas, E. and Associates (Eds), Team Effectiveness in Decision Making in Organizations, Jossey‐Bass, San Francisco, CA, pp. 204‐61.

Jenner, L. (1994), “Diversity management: what does it mean?”, Industrial Management, Vol. 36, No. 1, p. 11.

Kandola, R. and Fullerton, J. (1994), Managing the Mosaic, Institute of Personnel and Development, London.

Kogod, S.K. (1992), “Managing diversity in the workplace”, The 1992 Annual: Developing Human Resources, pp. 241‐9.

Loden, M. and Rosener, J.B. (1991), Workforce America!Managing Employee Diversity as a Vital Resource, Business One Irwin, Homewood, IL.

Loveman, G.W. and Gabarro, J.J. (1991), “The managerial implications of changing workforce demographics: a scoping study”, Human Resource Management, Spring, Vol. 30 No. 1, pp.7‐29.

Lowery, C.M., Petty, M.M. and Thompson, J.W. (1996), “Assessing the merit of merit pay: employee reactions to performance based pay”, Human Resource Planning, Vol. 19 No. 1, pp. 26‐37.

Manning, G., Curtis, K. and McMillen, S. (1996), “Building community: the human side of work”, Thomson Executive Press, Cincinnati, OH.

Morrison, A.M. (1992), The New Leaders: Guidelines on Leadership Diversity in America, Jossey‐Bass Publishers, San Francisco, CA.

Nankervis, A.R., Compton, R.L. and McCarthy, T.E. (1999), Strategic Human Resource Management, Thomas Nelson, Melbourne.

Newman, J.M. and Krzystofiak, F.J. (1990), “The importance of reward sources: who pays the piper?”, unpublished working paper, Jacobs Management Center, State University of New York at Buffalo, Buffalo, New York, NY.

Nunnally, J.C. (1978), Psychometric Theory, 2nd ed., McGraw‐Hill, New York, NY.

Office of Multicultural Affairs, (1989), Report on Best Practice in Managing a Culturally Diverse Workplace, AGPS, Canberra.

Powell, G.N. and Butterfield, D.A. (1994), “Race, gender and the glass ceiling: an empirical study of actual promotions to top management”, paper presented at he annual meeting of the Academy of Management, Dallas, TX.

Robinson, R.K., McClure, G. and Terpstra, D.E. (1994), “Diversity in the 90s: avoid conflict with EEO laws”, Human Resource Focus, Vol. 71 No. 1, p. 9.

Rosen, B. and Lovelace, K. (1991), “Piecing together the diversity puzzle”, HRMagazine, Vol. 36, No. 9, pp. 78‐84.

Schreiber, C.T., Price, K.F. and Morrison, A. (1993), “Workplace diversity and the glass ceiling: practices, barriers, possibilities”, Human Resource Planning, Vol. 16 No. 2, pp. 51‐69.

Schuler, R.S., Dowling, P.J., Smart, J.P. and Huber, V.L. (1992), Human Resource Management in Australia, 2nd ed., Harper Educational Publishers, Sydney.

Sessa, V.I. (1992), “Managing diversity at the Xerox corporation: balanced workforce goals and caucas groups”, in Jackson S.E. (Ed.), Diversity in the Workplace: Human Resources Initiatives, Society for Industrial and Organisational Psychology – The Professional Practice Series, Guildford Press, New York, NY.

Shaw, J.B. and Barrett‐Power, E. (1998), “The effects of diversity on small work group processes and performance”, Human Relations, Vol. 51 No. 10, pp. 1307‐25.

Stewart, A. (1986), “Performance appraisal”, in Mumford A. (Ed.), Handbook of Management Development, 2nd ed, Gower Publishing Company, Aldershot.

Thomas, R.R. (1994), “From affirmative action to affirming diversity”, in Thomas, R.R. (Ed.), Differences that Work: Organisational Excellence through Diversity, A Harvard Business Review Book, HBS, Boston, MA.

Thomas, R.R. and Gregory, T.A. (1994), “A diversity perspective on the language challenge”, Employment Relations Today, Vol. 20 No. 4, pp. 363‐76.

Torres, C. and Bruxelles, M. (1992), “Capitalizing on global diversity”, HRMagazine, pp. 30‐33.

US Department of Labour (1991), A Report on the Glass Ceiling Initiative, US Department of Labour, Washington, DC.