Healthy Hospital: Toward a Better Tomorrow a Demonstration Project to Promote Culture Change through Participatory Decision Making

SAGE Publications - Tập 10 Số 3 - Trang 24-33 - 1997
J. Allan J. Allan, Geoff Geoff, Fred Fred, Jonathan Jonathan

Tóm tắt

The three-year “Healthy Hospital” project was designed to increase participatory decision making, thereby decreasing job stress and increasing job satisfaction. Evaluation methods included employee surveys, focus groups and key informant interviews. Overall stress levels, job satisfaction and self-esteem generally improved. The diverse types of evaluation converge on a conclusion that the project achieved modest but significant gains throughout the organization. Lessons for future research and applications are discussed.

Tài liệu tham khảo

Best JA, 1991, Dimensions in Health Services, 68, 27 Villeneuve M, 1993, Review: Quarterly Newsletter of the Quality of Nursing Work life Unit, 3, 1 Canadian Nurses Association/Canadian Healthcare Association., 1990, Nurse retention and quality of life: A national perspective Frisina A, 1998, What do nurses want?: A review of job satisfaction and job turnover literature Kramer M, 1990, Journal of Nursing Administration, 20, 35, 10.1097/00005110-199009000-00009 Kramer M, 1988, Journal of Nursing Administration, 18, 13 10.1097/00005110-198802010-00005 Murray MA, 1988, Nursing morale in Toronto: An analysis of career, job, and hospital satisfaction among hospital staff nurses Antonovsky A, 1979, Health, stress, and coping Karasek R, 1990, Healthy work: Stress, productivity, and the reconstruction of working life 10.1177/109019818501200106 Peters TJ, 1982, In search of excellence Cohen S, 1985, Social support and health Minkler M, 1990, Health behavior and health education: Theory, research, and practice 10.1177/109019818801500402 Glass Ceiling Commission., 1995, Good for business: Making full use of the nation's human capital 10.1007/BF01857282 10.1037/10116-006 10.1037/10173-004 Hospital Employees Union members include housekeeping, licensed practical nurses, biomedical electronics technicians, dietary and clerical workers, open heart perfusionists, etc O'Brien-Pallas L, 1992, Canadian Journal of Nursing Administration, 5, 12 10.1097/00006199-199003000-00014 Moos RH, 1981, Work environment scale manual, 2 10.2307/256437 Centre for Labour and Management Studies., 1996, Organizational practices and the changing employment relationship