Getting it right on the inside
Tóm tắt
Từ khóa
Tài liệu tham khảo
Guaspari, J. (2002), “Missing the point – again”, Across the Board, Vol. 39 No. 4.
Kirby Webster, K, “Branding your employees”, brandchannel.com, available at: http://www.brandchannel.com/papers_review.asp?sp_id=134.
Business Week Online (http://www.businessweek.com)
Charland, B., “A new prescription for internal branding; the role of employees in brand definition and promotion” (http://www.golinharris.com/resources/article_vol1_charland.asp)
DUH! Marketing (http://duhmarketing.com/kn_int_branding.html)
Internal Branding: tactics to build employee brand loyalty http://www.jackmorton.com/360/market_focus/mar02_mf.asp
James, D, “Living, breathing brand builders” (http://www.ipranet.org/fl1201/p12.pdf)