Getting Unemployed Job Seekers Back to Work: The Development of a Process Model of Employment Counseling Behavior

Career Development Quarterly - Tập 61 Số 3 - Trang 256-275 - 2013
Gera Noordzij1, Edwin A. J. van Hooft2, Heleen van Mierlo1, Arjan van Dam3, Marise Ph. Born1
1Institute for Psychology, Erasmus University Rotterdam, Rotterdam, Netherlands
2Department of Psychology, University of Amsterdam, Amsterdam, Netherlands
3Fidare, Hilversum, Netherlands.

Tóm tắt

The aim of this study was to propose a tentative model of employment counseling based on 31 critical incident interviews with supervisors, employment counselors, and unemployed job seekers. The incidents (N= 599) mentioned in the interviews were inductively used to develop a category framework describing behaviors of employment counselors. On the basis of the interviews, categories, and incidents within these categories, the authors proposed a 4‐phase preliminary model of the employment counseling process. Findings suggest that employment counseling is a complex and dynamic process involving several distinct and consecutive steps focused on clients, governmental funding agencies, colleagues, and employers.

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