Facilitating Groups (2nd ed.)

CiaraNolan1
1Ulster Business School, University of Ulster, Jordanstown, Northern Ireland

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Tài liệu tham khảo

Coghlan, D. (2002), “Facilitating learning and change: perspectives on the helping process”, Organization Development Journal, Vol. 20 No. 2, pp. 116‐20.

Hargie, O. (2010), Skilled Interpersonal Communication: Research, Theory and Practice, 5th ed., Routledge, London.

Kotter, J.P. and Schlesinger, L.A. (1979), “Choosing strategies for change”, Harvard Business Review, Vol. 57 No. 2, pp. 106‐14.

London, M. and Sessa, V.I. (2007), “The development of group interaction patterns: how groups become adaptive, generative, and transformative learners”, Human Resource Development Review, Vol. 6 No. 4, pp. 353‐76.