Facilitating Groups (2nd ed.)
Tóm tắt
Từ khóa
Tài liệu tham khảo
Coghlan, D. (2002), “Facilitating learning and change: perspectives on the helping process”, Organization Development Journal, Vol. 20 No. 2, pp. 116‐20.
Hargie, O. (2010), Skilled Interpersonal Communication: Research, Theory and Practice, 5th ed., Routledge, London.
Kotter, J.P. and Schlesinger, L.A. (1979), “Choosing strategies for change”, Harvard Business Review, Vol. 57 No. 2, pp. 106‐14.