Emotional intelligence as the basis of leadership emergence in self-managing teams

The Leadership Quarterly - Tập 13 - Trang 505-522 - 2002
Steven B Wolff1, Anthony T Pescosolido2, Vanessa Urch Druskat3
1School of Management, Marist College, 3399 North Road, Poughkeepsie, NY 12601, USA
2Department of Management, Whittemore School of Business and Economics, University of New Hampshire, Durham, NH 03824-3593, USA
3Weatherhead School of Management, Case Western Reserve University, 10900 Euclid Avenue, Cleveland, OH 44106, USA

Tài liệu tham khảo

Arbuckle, 1999 Argyris, 1974 Bales, 1950 Bales, 1965, Diagnostic use of the interaction profile, Journal of Social Psychology, 67, 239, 10.1080/00224545.1965.9922276 Bales, 1955, Role differentiation in small decision-making groups, 259 Bandura, 1982, Self-efficacy mechanism in human agency, American Psychologist, 37, 122, 10.1037/0003-066X.37.2.122 Barsade, 1998, Group emotion: a view from top and bottom, vol. 1, 81 Beekun, 1989, Assessing the effectiveness of sociotechnical interventions: antidote or fad?, Human Relations, 42, 877, 10.1177/001872678904201002 Bell, 1954, The relationship between leadership and empathy, Journal of Abnormal and Social Psychology, 49, 156, 10.1037/h0053927 Boland, 1995, Perspective making and perspective taking in communities of knowing, Organization Science, 6, 350, 10.1287/orsc.6.4.350 Boyatzis, 1982 Boyatzis, 1995, Cornerstones of change, building the path for self-directed learning, 50 Chowdhry, 1952, The relative abilities of leaders and non-leaders to estimate opinions of their own groups, Journal of Abnormal and Social Psychology, 47, 57, 10.1037/h0056411 Cohen, 1997, What makes teams work: group effectiveness research from the shop floor to the executive suite, Journal of Management, 23, 239, 10.1177/014920639702300303 Cohen, 1997, A hierarchical construct of self-management leadership and its relationship to quality of work life and perceived work group effectiveness, Personnel Psychology, 49, 643 Cohen, 1996, A predictive model of self-managing work team effectiveness, Human Relations, 49, 643, 10.1177/001872679604900506 De Souza, 1995, Emergent leadership in the group goal-setting process, Small Group Research, 26, 475, 10.1177/1046496495264002 Dickman, 2002 Dirks, 1999, The effects of interpersonal trust on work group performance, Journal of Applied Psychology, 84, 445, 10.1037/0021-9010.84.3.445 Druskat, 1999, The antecedents of team competence: toward a fine-grained model of self-managing team effectiveness, vol. 2, 201 Druskat, V. U., & Wheeler, J. V. (2002). Managing from the boundary: the effective leadership of self-managing work teams. Academy of Management Journal. Druskat, 2001, Group emotional competence and its influence on group effectiveness, 132 Eisenberg, 1987, The relation of empathy to prosocial and related behaviors, Psychological Bulletin, 101, 91, 10.1037/0033-2909.101.1.91 Flanagan, 1954, The critical incident technique, Psychological Bulletin, 51, 327, 10.1037/h0061470 Gardner, 1983, Can Piaget and Levi-Strauss be reconciled?, New Ideas in Psychology, 1, 187, 10.1016/0732-118X(83)90015-6 Gersick, 1990, Habitual routines in task-performing groups, Organizational Behavior and Human Decision Processes, 47, 65, 10.1016/0749-5978(90)90047-D Goleman, 1995 Goleman, 2001, An EI-based theory of performance, 27 Hackman, 1986, The psychology of self-management in organizations, 315 Herzberg, 1959 Hoffman, 1984, Interaction of affect and cognition in empathy, 103 Hollander, 1961, Emergent leadership and social influence, 30 House, 1967, Herzberg's dual-factor theory of job satisfaction and motivation: a review of the evidence and a criticism, Personnel Psychology, 20, 369, 10.1111/j.1744-6570.1967.tb02440.x Jöreskog, 1993 Kemper, 1978 Kozlowski, 1996, Team leadership and development: theory, principles, and guidelines for training leaders and teams, vol. 3, 253 Lawler, 1998 Lazarus, 1991, Progress on a cognitive–motivational–relational theory of emotion, American Psychologist, 46, 819, 10.1037/0003-066X.46.8.819 Lord, 1977, Functional leadership behavior: measurement and relation to social power and leadership perceptions, Administrative Science Quarterly, 22, 114, 10.2307/2391749 Mayer, 2000, Emotional intelligence meets traditional standards for an intelligence, Intelligence, 27, 267, 10.1016/S0160-2896(99)00016-1 Mayer, 1990, Perceiving affective content in ambiguous visual stimuli: a component of emotional intelligence, Journal of Personality Assessment, 54, 772, 10.1207/s15327752jpa5403&4_29 Mayer, 1996, Emotional intelligence and the identification of emotion, Intelligence, 22, 89, 10.1016/S0160-2896(96)90011-2 McClelland, 1976 McClelland, 1998 McClelland, 1972 Merei, 1957, Group leadership and institutionalization, 522 Motowidlo, 1992, Studies of the structured behavioral interview, Journal of Applied Psychology, 77, 571, 10.1037/0021-9010.77.5.571 Nygren, 1996, Leadership of work teams: factors influencing team outcomes, vol. 3, 105 Pescosolido, 2001, Informal leaders and the development of group efficacy, Small Group Research, 32, 74, 10.1177/104649640103200104 Ronan, 1974, The reliability and validity of the critical incident technique: a closer look, Studies in Personnel Psychology, 6, 53 Salancik, 1977, An examination of need–satisfaction models of job attitudes, Administrative Science Quarterly, 22, 427, 10.2307/2392182 Sally, 2000, A general theory of sympathy, mind-reading, and social interaction, with an application to the Prisoners' Dilemma, Social Science Information, 39, 567, 10.1177/053901800039004003 Salovey, 2000, Current directions in emotional intelligence research, 504 Salovey, 1990, Emotional intelligence, Imagination, Cognition, and Personality, 9, 185, 10.2190/DUGG-P24E-52WK-6CDG Schober, 1998, Different kinds of conversational perspective-taking, 145 Smith, 1998, A pattern approach to the study of leader emergence, The Leadership Quarterly, 9, 147, 10.1016/S1048-9843(98)90002-9 Spencer, 1993 Stein, 1979, An empirical analysis of the correlations between leadership status and participation rates reported in the literature, Journal of Personality and Social Psychology, 37, 1993, 10.1037/0022-3514.37.11.1993 Steiner, 1972 Stogdill, 1974 Tabachnick, 2001 Taggar, 1999, Leadership emergence in autonomous work teams: antecedents and outcomes, Personnel Psychology, 52, 899, 10.1111/j.1744-6570.1999.tb00184.x Yammarino, 1996, Group leadership: a levels of analysis perspective, 189 Zajonc, 1998, Emotions, 591