Educational supply chain: a tool for strategic planning in tertiary education?
Tóm tắt
Từ khóa
Tài liệu tham khảo
Bateson, J. 1979, “Why we need service marketing”, in Ferral, O., Brown, S. and Lamb, C. (Eds), Conceptual and Theoretical Developments in Marketing, American Marketing Association, Chicago, IL, 1979.
Council For Industry and Higher Education (CIHE) 1991, The Business Contribution to Higher Education, CIHE, London.
Dent, H.S. Jr 1990, “Corporation of the future ‐ how strategic alliances and networking will reshape the 90s”, Small Business Reports, May 1990..
Dibb, S. and Simkin, L. 1993, “Strategy and tactics: marketing leisure facilities”, The Services Industries Journal, Vol. 13 No. 3, July 1993, pp. 110‐24.
Edgett, S. and Parkinson, S. 1993, “Marketing for service industries ‐ a review”, The Services Industries Journal, Vol. 13 No. 3, July, pp. 19‐39.
Financial Times (1994), “University reform”, 11 October, p. 19.
George, W. and Barksdale, H. 1974, “Marketing activities in the service industries”, Journal of Marketing, Vol. 38, October.
Hamel, G., Doz, Y.L. and Prahalad, C.K. 1989, “Collaborate with competitors and win”, Harvard Business Review, January‐February..
Han, S.L., Wilson, D.T. and Dant, S.P. 1993, “Buyer‐supplier relationships today”, Industrial Marketing Management, No. 22, pp. 331‐8.
Harvey, A.D. 1991, “European universities in a period of change 1789‐1815”, Higher Education Review, Vol. 23 No. 3, Summer.
Jones, C. 1989, “Supply chain management ‐ the key issues”, BPICS Control, October‐November, pp. 23‐7.
Kotler, P. 1982, Marketing for Non‐profit Organizations, (2nd ed.), Prentice‐Hall, Englewood Cliffs, NJ.
Kotler, P. and Bloom, P. 1984, Marketing Professional Services, Prentice‐Hall, Englewood Cliffs, NJ.
MacFarlane, B. 1993, “The results of recession: students and university degree performance during the 1980s”, Research in Education, No. 49, May.
Moser, C.A. and Kalton, G. 1981, Survey Methods in Social Investigation, (2nd ed.), Heinemann, London.
Rushton, A. and Carson, D. 1985, “The marketing of services: managing the intangibles”, European Journal of Marketing, ol. 19 No. 3.
Tasker, M. and Packman, D. 1993, “Industry and higher education: a question of values”, Studies in Higher Education, ol. 18 No. 2.
Turner, J.R.G. 1988, “The price of freedom”, in Tight, M. (Ed.), Academic Freedom and Responsibility, SRHE and Open University Press, Milton Keynes, p. 104.
Universities’ Central Council on Admissions (UCCA) 1989, Statistical Supplement to the Twenty‐seventh Report, UCCA, Cheltenham.
Wagner, L. 1989, “The institutional role”, in Strategic Planning and Performance Measurement in Higher Education, Conference Proceedings, January 1989, Andersen Consulting, Chicago, IL..