EU deregulation and dealer‐supplier relations in automotive distribution
Tóm tắt
Từ khóa
Tài liệu tham khảo
Anderson, E. and Jap, S.D. (2005), “The dark side of close relationships”, Sloan Management Review, Vol. 46 No. 3, pp. 75‐82.
Barclay, D., Higgins, C. and Thompson, R. (1995), “The partial least squares (PLS) approach to causal modeling: personal computer adoption and use as an illustration”, Technology Studies, Vol. 2 No. 2, pp. 285‐309.
Bauer, H.H., Grether, M. and Leach, M. (2001), “Building customer relations over the Internet”, Industrial Marketing Management, Vol. 31 No. 1, pp. 155‐63.
Costello, A.B. and Osborne, J.W. (2005), “Best practices in exploratory factor analysis: four recommendations for getting the most from your analysis”, Practical Assessment, Research & Evaluation, Vol. 10 No. 7, pp. 1‐9.
Doney, P.M., Joseph, P.C. and Mullen, M.M. (1998), “Understanding the influence of national culture on the development of trust”, Academy of Management Review, Vol. 23 No. 3, pp. 601‐20.
EC (2002), Commission Adopts Comprehensive Reform of Competition Rules for Car Sales and Servicing, press release, EC, Brussels.
Lewicki, R.J., McAllister, D.J. and Bies, R.J. (1998), “Trust and distrust: new relationships and realities”, Academy of Management Journal, Vol. 23 No. 3, pp. 438‐58.
Skinner, S.J., Gassenheimer, J.B. and Kelley, C.M. (1992), “Cooperation in supplier‐dealer relations”, Journal of Retailing, Vol. 68 No. 2, pp. 99‐111.
Streukens, S., Wetzels, M., Daryanto, A. and De Ruyter, K. (2005), “Analyzing factorial data using PLS: an alternative approach and application in an online complaining context”, in Aluja, T., Casanovas, J., Esposito Vinzi, V., Morineau, A. and Tenenhaus, M. (Eds), Proceedings 4th International Symposium on PLS and Related Methods, Barcelona.
Ten Berge, J.M.F. (1986), “Rotatie naar perfecte congruentie en de Multipele Groep Methode”, Nederlands Tijdschrift voor de Psychologie, Vol. 41, pp. 218‐25.
Wrigley, C.S. and Neuhaus, J.O. (1955), “The matching of two sets of factors”, American Psychologist, Vol. 10, pp. 418‐9.