E‐business high on the agenda for UPS and FedEx

Strategic Direction - 2003

Tóm tắt

United Parcel Service was formed in 1907 and from humble beginnings as a messenger service in Seattle has transformed itself into a $31 billion industry of 360,000 employees spanning 200 countries. The world’s largest package distribution company delivers over 13 million packages and documents daily. Impressive statistics for sure. But behind the eye‐opening figures a storm is brewing, led by a company written off by many as a serious rival only a handful of years ago.

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Tài liệu tham khảo

Haddad, C. (2002), “Fedex: gaining on the ground”, Business Week USA, 16 December, ISSN 0007‐7135.

Kirby, J. (2001), “Reinvention with respect”, Harvard Business Review, Vol. 79 No. 10, November, ISSN 0017‐8012.

Wan, W.P. (2002), “Interview: United Parcel Service’s Director of Electronic Commerce, Alan Amling, on the opportunities and challenges of global electronic commerce”, Thunderbird International Business Review, Vol. 44 No. 4 July/August, ISSN 1096‐4762.

ABC News (http://www.abcnews.com)

Business Week Online (http://www.businessweek.com)

FedEx (http://www.fedex.com)

Line56 E‐business Executive Daily (http://www.line56.com/articles/default.asp?ArticleID=4110)

UPS (http://www.ups.com)

Wired Magazine (http://www.wired.com)

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Strategic Direction

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