Những yếu tố ảnh hưởng đến nhận thức của công chúng về trí tuệ nhân tạo: Những nhận định từ các thành phố lớn của Úc
Tóm tắt
Trí tuệ nhân tạo (AI) không chỉ đang làm thay đổi các ngành công nghiệp và doanh nghiệp, đặc biệt là những doanh nghiệp đã chậm trễ trong việc tiếp thu, mà còn có tác động đáng kể đến đời sống công cộng. Điều này đòi hỏi các cơ quan chính phủ phải chú ý đến ý kiến và cảm xúc của công chúng về AI. Tuy nhiên, có rất ít kiến thức về những yếu tố tác động đến nhận thức của công chúng về AI. Bài báo này chính là để lấp đầy khoảng trống này. Với phương pháp nghiên cứu, nghiên cứu tiến hành một cuộc khảo sát về nhận thức công cộng trực tuyến với cư dân của Sydney, Melbourne và Brisbane, và khám phá dữ liệu khảo sát thu thập được thông qua phân tích thống kê. Phân tích cho thấy: (a) công chúng lo ngại về việc AI xâm phạm quyền riêng tư của họ, nhưng không quá lo lắng về việc AI trở nên thông minh hơn con người; (b) công chúng tin tưởng vào AI trong phong cách sống của họ, nhưng mức độ tin cậy thấp hơn đối với các công ty và chính phủ triển khai AI; (c) công chúng đánh giá cao những lợi ích của AI trong các dịch vụ đô thị và quản lý thiên tai; (d) tùy thuộc vào bối cảnh địa phương, nhận thức của công chúng có sự khác biệt; và (e) những yếu tố tác động đến nhận thức công cộng bao gồm giới tính, độ tuổi, kiến thức về AI và kinh nghiệm với AI. Những phát hiện này sẽ hỗ trợ các cơ quan chức năng trong việc phát triển các chính sách nhằm giảm thiểu lo ngại của công chúng và tối đa hóa sự nhận thức về AI.
Từ khóa
#trí tuệ nhân tạo #nhận thức công chúng #chính sách công #nghiên cứu thị trường #AustraliaTài liệu tham khảo
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