Designing performance incentives, an international benchmark study in the water sector
Tóm tắt
Tài liệu tham khảo
ACT (1995) ACTEW benchmarked, Auditor General’s Office. Australia Capital Territory (ACT) 7:15
Ancarani A (2000) Evolution of water firms performance in providing water services in Sicily. EIASM international conference on accounting, auditing & management in public sectors reform: proceedings. Saragoca, Spain, p 14
Ancarani A, Gapaldo G, Raffa M (2000) A framework for evaluating quality level of standardised public services: an application to Italian water supply service. EIASM 10th workshop on quality management in services: designing system chain processes for high performance services: proceedings. Birmingham, UK, 17–19 May, p 20
Banker R, Charnes A, Cooper W, Swarts J, Thomas D (1989) An introduction to data envelopment analysis with some of its models and their uses. Res Gov Nonprofit Account 5: 125–163
Berg S (2006) Survey of benchmarking methodologies in the water sector. PURC Working Paper, University of Florida, pp 1–17
Bosworth D, Stoneman P, Thanassoulis E (1996) The measurement of comparative total efficiency in the sewerage and water industry: an exploratory study. Office of Water Services (Ofwat), Birmingham, p p 29
Byrnes P (1986) Ownership and efficiency in the water supply industry: an application of the nonparametric programming approach on efficiency measurement. University Microfilms International, p 325
De Witte K (2006) Efficiëntieprikkels in de drinkwatersector. Economisch Statistische Berichten 91(4485): 201–204
De Witte K, Marques R (2007) Detecting influential observations in frontier models, a robust approach. mimeo
Dijkgraaf E, de Jong R, van de Mortel EG, Nentjes A, Varkevisser M, Wiersma D (1997) Mogelijkheden tot marktwerking in de Nederlandse watersector. Onderzoeksreeks directie marktwerking, Ministerie van Economische Zaken, The Hague, pp 1–93
KS (2003), Konkurrenceredegorelse, Konkurrencestyrelsen (KS). Copenhagen, Denmark, p 451
Liang T (2003) Empirical relative efficiency analysis of major Australian water service providers using DEA. Global developments in water industry performance benchmarking: proceedings, Perth, Western Australia, Australia, p 11
Lobina E, Hall D (2001) UK water privatisation—a briefing. Public services international research unit, PSIRU, 1–27
London Economics (1995) Benchmarking the economic performance of Australian urban water utilities. Urban water research association of Australia (UWRAA), Research Report 93:66
Marques R, Monteiro A (2003) Measuring productivity and efficiency of water and sewerage services—a case study in Portugal. Global developments in water industry performance benchmarking: proceedings. Perth, Western Australia, Australia, 29, p 18
Marques R, Monteiro A (2005) Technical efficiency of the water and sewerage services. An empirical study. 3th international conference efficient use and management of water for urban supply: proceedings. Santiago (Chile): International Water Association (IWA), 14–18 March, p 8
National Competition Policy (1998) Compendium of national competition policy agreements, second edition. National Competition Policy, Melbourne
Simar L (2003) Detecting outliers in frontier models: a simple approach. J Productivity Anal 20(3): 391–424
Wilson P (2005) FEAR 1.0: A software package for frontier efficiency analysis with R. Working paper, University of Texas, Austin, Texas, p 13
Wood D, Barrar P, Kodwani D (1997) Benchmarking water utilities’ performance using data envelopment analysis. Fifth European Workshop on Efficiency and Productivity Analysis. Copenhagen, Denmark, 9–11 October, p 15
Woodbury K, Dollery B (2003) Efficiency measurement in Australian local government: the case of NSW municipal water services. New South Wales, Australia: University of New England, Working paper 13:40
Zhang Y, Bartels R (1998) The effect of sample size on the mean efficiency in DEA with an application to electricity distribution in Australia, Sweden and New Zealand. J Productivity Anal 9(3): 187–204
