Decision Making in an Automated Environment: The Effects of Anonymity and Proximity with a Group Decision Support System*

Decision Sciences - Tập 22 Số 2 - Trang 266-279 - 1991
Leonard M. Jessup1, David A. Tansik2
1Department of Management Information Systems, College of Business Administration, California State University, San Marcos, 820 West Los Vallecitos Boulevard, San Marcos, CA 92069
2Department of Management and Policy, College of Business and Public Administration, University of Arizona, Tucson, AZ 85721

Tóm tắt

Recent advances in information systems technology have made it possible to support the work of interacting groups using networked personal computers. A laboratory experiment was conducted using a group decision support system to evaluate effects of anonymity and proximity on group process in automated group problem solving. Twenty groups of four persons each performed an idea‐generating task using an interactive electronic brainstorming program. This experiment's main findings were: (1) Group members working anonymously and apart generated more comments. (2) Working in the same room increased satisfaction. (3) Highest levels of perceived system effectiveness were reported under anonymity.

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