Customer-to-noncustomer interactions: Extending the ‘social’ dimension of the store environment

Journal of Retailing and Consumer Services - Tập 18 - Trang 438-447 - 2011
Sean Sands1, Elly Harper2, Carla Ferraro1
1Australian Centre for Retail Studies, Department of Marketing, Monash University, PO Box 197, Caulfield East, Vic 3145, Australia
2Department of Marketing, Monash University, PO Box 197, Caulfield East, VIC 3145, Australia

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