Coordinating material and information flows with supply chain planning

Emerald - Tập 20 Số 1 - Trang 144-162 - 2009
RiikkaKaipia1
1Helsinki University of Technology, Espoo, Finland

Tóm tắt

PurposeThe purpose of this paper is to study how companies can select a supply chain planning (SCP) mechanism to improve the balance between material flow and information flow.Design/methodology/approachThe methodology of the paper is an inductive case study approach. Coordination theory is used as a background for the paper. Based on a literature survey, determinants of the selection of a SCP approach are defined. Cases of SCP are used to validate the framework presented.FindingsThe paper suggests that specific supply chain characteristics need to be balanced by selecting a coordination mechanism that uses information optimally to support the material flow. Flexible material flow needs frequent updates of the plan based on accurate information. If frequent information sharing and planning practices are used to support inflexible material flow, the result may be volatility in plans, and planning resources are wasted. If a flexible material flow is supported by inadequate information, waste may be produced in the material flow, in the form of excess inventories or capacity.Research limitations/implicationsThe paper presents a framework for finding the balance between information flows and material flows and for applying a coordination mechanism.Practical implicationsCompanies can use the framework to analyse the management of their material flow and their use of information. In future research the framework could be developed to give more support for situations with different levels and sources of uncertainty.Originality/valueThe framework provides a new perspective on the discussion how information should be used to improve supply chain performance.

Từ khóa


Tài liệu tham khảo

Aitken, J., Christopher, M. and Towill, D. (2002), “Understanding, implementing and exploiting agility and leanness”, International Journal of Logistics: Research & Applications, Vol. 5 No. 1, pp. 59‐74.

Barrat, M. and Oke, A. (2007), “Antecedents of supply chain visibility in retail supply chains: a resource‐based theory perspective”, Journal of Operations Management, Vol. 25, pp. 1217‐33.

Bertrand, J.W.M. (2003), “Supply chain design: flexibility considerations”, in De Kok, A.G. and Graves, S.C. (Eds), Handbooks in Operations Research and Management Science, Supply Chain Management: Design Coordination and Operation, Vol. 11, Elsevier, Amsterdam.

Byrne, P.J. and Heavey, C. (2006), “The impact of information sharing and forecasting in capacitated industrial supply chains: a case study”, The International Journal of Production Economics, Vol. 103 No. 1, pp. 420‐37.

Cachon, G.P. and Fisher, M. (2000), “Supply chain inventory management and the value of shared information”, Management Science, Vol. 46 No. 8, pp. 1032‐48.

Cheng, T.C.E. and Wu, Y.N. (2005), “The impact of information sharing in a two‐level supply chain with multiple retailers”, Journal of the Operational Research Society, Vol. 56 No. 10, pp. 1159‐65.

Childerhouse, P., Aitken, J. and Towill, D.R. (2002), “Analysis and design of focused demand chains”, Journal of Operations Management, Vol. 20 No. 6, pp. 675‐89.

Collin, J. (2003), Selecting the Right Supply Chain for a Customer in Project Business – An Action Research Study in the Mobile Communications Infrastructure Industry, PhD thesis, Helsinki University of Technology, Espoo.

Danese, P., Romano, P. and Vinelli, A. (2004), “Managing business processes across supply networks: the role of coordination mechanisms”, Journal of Purchasing and Supply Management, Vol. 10 Nos 4/5, pp. 165‐77.

De Treville, S., Shapiro, R.D. and Hameri, A. (2004), “From supply chain to demand chain: the role of lead time reduction in improving demand chain performance”, Journal of Operations Management, Vol. 21 No. 6, pp. 613‐27.

Disney, S.M., Naim, M.M. and Potter, A. (2004), “Assessing the impact of e‐business on supply chain dynamics”, International Journal of Production Economics, Vol. 89 No. 2, pp. 108‐18.

Eisenhardt, K.M. (1989), “Building theories from case study research”, Academy of Management Review, Vol. 14 No. 4, pp. 532‐50.

English, L.P. (2001), “Information quality management: the next frontier”, Quality Congress. ASQ's Annual Quality Congress Proceedings, pp. 529‐33.

Fine, C.H. (1998), Clockspeed: Winning Industry Control in the Age of Temporary Advantage, Perseus Books, Reading, MA.

Fisher, M.L. (1997), “What is the right supply chain for your product?”, Harvard Business Review, Vol. 74 No. 2, pp. 105‐16.

Galbraith, J. (1977), Organisation Design, Addison‐Wesley Publishing Company, Reading, MA.

Gavirneni, S. (2006), “Price fluctuations, information sharing, and supply chain performance”, European Journal of Operational Research, Vol. 174 No. 3, pp. 1651‐63.

Gavirneni, S., Kapuscinski, R. and Tayur, S. (1999), “Value of information in capacitated supply chains”, Management Science, Vol. 45 No. 1, pp. 16‐24.

Gupta, A. and Maranas, C.D. (2003), “Managing demand uncertainty in supply chain planning”, Computers & Chemical Engineering, Vol. 27 Nos 8/9, pp. 1219‐27.

Gupta, D. and Weerawat, W. (2006), “Supplier‐manufacturer coordination in capacitated two‐stage supply chains”, European Journal of Operational Research, Vol. 175 No. 1, pp. 67‐89.

Hayes, R.H. and Wheelwright, S.C. (1984), Restoring Your Competitive Edge: Competing Through Manufacturing, Wiley, New York, NY.

Hong‐Minh, S.M., Disney, S.M. and Naim, M.M. (2000), “The dynamics of emergency transhipment supply chains”, International Journal of Physical Distribution and Logistics Management, Vol. 30 No. 9, pp. 788‐815.

Hvolby, H.H. and Trienekens, J. (2002), “Supply chain planning opportunities for small and medium sized companies”, Computers in Industry, Vol. 49 No. 1, pp. 3‐8.

Hvolby, H.‐H., Trienekens, J. and Steger‐Jensen, K. (2007), “Buyer‐supplier relationships and planning solutions”, Production Planning & Control, Vol. 18 No. 6, pp. 487‐96.

Jonsson, P., Kjellsdotter, L. and Rudberg, M. (2007), “Applying advanced planning systems for supply chain planning: three case studies”, International Journal of Physical Distribution and Logistics Management, Vol. 37 No. 10, pp. 816‐34.

Kaipia, R. (2008), “The effects of delivery speed on supply chain planning”, International Journal of Logistics: Research & Applications, Vol. 11 No. 2, pp. 123‐35.

Kaipia, R. and Holmström, J. (2007), “Selecting the right planning approach for a product”, Supply Chain Management – An International Journal, Vol. 12 No. 3, pp. 3‐13.

Kajiwara, M. and Miyabayashi, K. (2006), “Forecasting and inventory control as a marriage of science and business rules”, Supply Chain Management Forum VI, 10.‐11. 10. 2006, Helsinki, slide set.

Kehoe, D.F. and Boughton, N.J. (2001), “New paradigms in planning and control across manufacturing supply chains”, International Journal of Operations and Production Management, Vol. 21 Nos 5/6, pp. 582‐93.

Kulp, S.C. (2002), “The effect of information precision and information reliability on manufacturer‐retailer relationships”, The Accounting Review, Vol. 77 No. 3, pp. 653‐77.

Lambert, D.M. (2004), “The eight essential supply chain management processes”, Supply Chain Management Review, Vol. 8 No. 6, pp. 18‐26.

Lee, H.L. (2002), “Aligning supply chain strategies with product uncertainties”, California Management Review, Vol. 44 No. 3, pp. 105‐19.

Lee, H.L., So, S.C. and Tang, C.S. (2000), “The value of information sharing in a two‐level supply chain”, Management science, Vol. 46 No. 5, pp. 626‐43.

Lewis, I. and Talalayevsky, A. (2004), “Improving the interorganisational supply chain through optimization of information flows”, The Journal of Enterprise Information Management, Vol. 17 No. 3, pp. 229‐37.

Li, D. and O'Brian, C. (2001), “A quantitative analysis of relationships between product types and supply chain strategies”, International Journal of Production Economics, Vol. 73 No. 1, pp. 29‐39.

Li, J., Shaw, M.J., Sikora, R.T., Tan, G.W. and Yang, R. (2002), “The effects of information sharing strategies on supply chain performance”, College of Commerce and Business Administration, University of Illinois, Urbana‐Champaign, p. 34, available at: http://citebm.cba.uiuc.edu/B2Bresearch/ieee_em.pdf (accessed 30 September 2002).

Malhotra, Y. (2000), “Knowledge management for e‐business performance, advancing information strategy to internet time”, Information Strategy: The Executive's Journal, Vol. 16 No. 4, pp. 5‐16.

Malone, T.W. and Crowston, K. (1994), “The interdisciplinary study of coordination”, ACM Computer Surveys, Vol. 26 No. 1, pp. 87‐119.

Monczka, R., Petersen, K., Handfield, R. and Ragatz, G. (1998), “Success factors in strategic supplier alliances: the buying company perspective”, Decision Sciences Journal, Vol. 9 No. 3, pp. 553‐77.

Newman, W.R., Hanna, M. and Maffei, M.J. (1993), “Dealing with uncertainties in manufacturing, flexibility, buffers and integration”, International Journal of Operations and Production Management, Vol. 13 No. 1, pp. 19‐34.

Patnayakuni, R., Rai, A. and Seth, N. (2006), “Relational antecedents of information flow integration for supply chain coordination”, Journal of Management Informational Systems, Vol. 23 No. 1, pp. 13‐49.

Petersen, K.J. (1999), “The Effect of Information Quality on Supply Chain Performance”, An Interorganisational Information System Perspective, Dissertation, Michigan State University, East Lansing, MI.

Petersen, K.J., Ragatz, G.L. and Monczka, R.M. (2005), “An examination of collaborative planning effectiveness and supply chain performance”, The Journal of Supply Chain Management, Vol. 41 No. 2, pp. 14‐25.

Sahin, F. and Robinson, E.P. (2002), “Flow coordination and information sharing in supply chains: review, implications, and directions for future research”, Decision Sciences, Vol. 33 No. 4, pp. 505‐36.

Sahin, F. and Robinson, E.P. Jr (2005), “Information sharing and coordination in a make‐to‐order supply chain”, Journal of Operations Management, Vol. 23 No. 6, pp. 579‐98.

Samaddar, S., Nargundkar, S. and Daley, M. (2006), “Inter‐organisational information sharing: the role of supply network configuration and partner goal congruence”, European Journal of Operational Research, Vol. 174 No. 2, pp. 744‐65.

Schmenner, R.W. and Swink, M.L. (1998), “On theory of operations management”, Journal of Operations Management, Vol. 17 No. 1, pp. 97‐113.

Simchi‐Levi, D. and Simchi‐Levi, E. (2002), “The effect of e‐business on supply chain strategy”, MIT Forum for Supply Chain Innovation, p. 24, available at: supplychain.mit.edu/innovation/docs/ecomm_final.pdf.

Simchi‐Levi, D., Kaminsky, P. and Simchi‐Levi, E. (2003), Designing and Managing the Supply Chain: Concepts and Case Studies, McGraw‐Hill, Irwin, Boston, MA.

Singh, N., Lai, K. and Cheng, T.C.E. (2007), “Intra‐organisational perspectives on IT enabled supply chains”, Communications of the ACM, Vol. 50 No. 1, pp. 59‐65.

Småros, J., Lehtonen, J., Appelqvist, P. and Holmström, J. (2003), “The impact of increasing demand visibility on production and inventory control efficiency”, International Journal of Physical Distribution & Logistics Management, Vol. 33 No. 4, pp. 336‐54.

Stadtler, H. (2005), “Supply chain management and advanced planning – basics, overview and challenges”, European Journal of Operational Research, Vol. 163 No. 3, pp. 575‐88.

Steckel, J.H., Gupta, S. and Banerji, A. (2004), “Supply chain decision making: will shorter cycle times and shared point‐of‐sale information necessarily help?”, Management Science, Vol. 50 No. 4, pp. 458‐64.

Upton, D.M. (1994), “The management of manufacturing flexibility”, California Management Review, Vol. 36 No. 2, pp. 72‐89.

Vickery, S., Calantone, R. and Droge, C. (1999), “Supply chain flexibility: an empirical study”, The Journal of Supply Chain Management, Vol. 35 No. 3, pp. 19‐24.

Vitasek, K.L., Manrodt, K.B. and Kelly, M. (2003), “Solving the supply demand mismatch”, Supply Chain Management Review, Vol. 7 No. 5, pp. 58‐62.

Wagner, H.M. (2002), “And then there were none”, Operations Research, Vol. 50 No. 1, pp. 217‐26.

Wong, C.Y., Arlbjorn, J.S., Hvolby, H. and Johansen, J. (2006), “Assessing responsiveness of a volatile and seasonal supply chain: a case study”, International Journal of Production Economics, Vol. 104 No. 2, pp. 709‐21.

Yu, Z., Yan, H. and Cheng, T.C.E. (2001), “Modelling the benefits of information sharing‐based partnerships in a two‐level supply chain”, Journal of the Operational Research Society, Vol. 53 No. 4, pp. 436‐46.

Zhao, X., Xie, J. and Zhang, W.J. (2002), “The impact of information sharing and ordering co‐ordination on supply chain performance”, Supply Chain Management, Vol. 7 No. 1, pp. 24‐40.