Continuous improvement initiatives at Memorial Healthcare System

Emerald - 2012

Tóm tắt

PurposeThis paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.Design/methodology/approachThis briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.FindingsMemorial Healthcare System (MHS) is the fifth largest public healthcare system in the USA, employing over 10,000 clinicians, administrative and support staff who provide health services in six hospitals and numerous ancillary facilities. Nationally, MHS is recognized as being in the top 20 percent of health systems based on eight measures of clinical quality, efficiency and patient satisfaction.Practical implicationsThe paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.Social implicationsThe paper provides strategic insights and practical thinking that can have a broader social impact.Originality/valueThe briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

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Tài liệu tham khảo

Borkowski, N., Deckard, G., Weber, M., Padron, L.A. and Luongo, S. (2011), “Leadership development initiatives underlie individual and system performance in a US public healthcare delivery system”, Leadership in Health Services, Vol. 24 No. 4, pp. 268‐80, ISSN 1751‐1879.

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Emerald

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