Competitive and Cooperative Positioning in Supply Chain Logistics Relationships*

Decision Sciences - Tập 38 Số 4 - Trang 611-646 - 2007
Richard Klein1, Arun Rai2, Detmar W. Straub2
1Department of Management, College of Business and Behavioral Sciences, Clemson University, 101 Sirrine Hall, Box 341305, Clemson, SC 29634-1305, e-mail: [email protected]
2Center for Process Innovation & Department of Computer Information Systems, J. Mack Robinson College of Business, Georgia State University, 35 Broad Street, Atlanta, GA 30303-4015, e-mail: [email protected]

Tóm tắt

ABSTRACTCooperative logistics relationships require the sharing of information, which must be enabled by the integration of disparate information systems across partners. In this article, we theorize business‐to‐business logistics relationships should be managed using cooperative and competitive postures. Based on data from 91 dyadic relationships using interorganizational information technology (IT), we find that performance gains accrue when parties share strategic information and customize IT; mutual trust enables IT customization and strategic‐information flows and equitable relationship‐specific investments positively impact IT customization, mutual trust, and performance. Among other scholarly and practical implications discussed, partners should compete on resources for IT customization and cooperate to share strategic information. Managers tend to think of relationships with firms as polar opposites and view them as entirely cooperative or entirely competitive. Our results support active balancing and understanding of both competitive and cooperative stances. Such an approach enables conditions for participation symmetry that yields greater performance gains.

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Decision Sciences

Tập 38 Số 4

611-646

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