B2B green marketing and innovation theory for competitive advantage

Journal of Systems and Information Technology - Tập 11 Số 4 - Trang 315-330 - 2009
Valerie L.Vaccaro1
1Department of Marketing, College of Business and Public Administration, Kean University, Union, New Jersey, USA

Tóm tắt

Purpose

In these economically and ecologically challenging times, the purpose of this paper is to investigate how innovation theory can be used to design more effective, proactive B2B green marketing strategies in order to meet the triple bottom line of economic, social, and ecological sustainability.

Design/methodology/approach

This conceptual paper provides a literature review of green marketing strategies and competitive advantage, and relates it to diffusion of innovation theory in a new way. First, a brief overview is described of corporate social responsibility (CSR) theories related to green marketing, with this paper providing value by adding innovation theory to address the gap in the literature. Next, a discussion is provided on reactive and proactive B2B green marketing strategies, degrees of innovation, and diffusion theory research, and propositions are developed. Then, a new model is presented on B2B green marketing innovation strategies and competitive advantage. Next, a conceptual analysis is presented using a diffusion of innovation characteristics framework to show relationships of the innovation characteristics with proactive B2B green marketing strategies and competitive advantage.

Findings

Five propositions are developed to reflect the relationship of B2B green marketing strategies with types of innovations and competitive advantage. In addition, a conceptual analysis found seven areas of B2B proactive green marketing strategies related to the diffusion of innovation characteristics. Findings also showed diffusion characteristics are associated with 11 key benefits of sustainable B2B green marketing competitive advantage.

Research limitations/implications

Limitations and managerial implications are discussed. Also, this paper suggests recommendations related to diffusion of innovation characteristics in future research.

Practical implications

This paper provides a diffusion of innovation characteristics framework to test the effectiveness of B2B green marketing strategies and to help generate competitive advantages in an ecologically‐sustainable way. Managerial implications are discussed on how organisations can achieve successful competitive advantage while contributing to environmental sustainability for the common good of society.

Originality/value

This study addresses a gap in the literature on environmental/green marketing by being the first study to expand the CSR category of instrumental theories to include diffusion of innovation theory. Diffusion of innovation theory is applicable to green marketing because it includes new innovations (products, services, processes, etc.). An application of diffusion of innovation characteristics and their relationship to proactive B2B green marketing strategies can help shed light on how to increase the rate of adoption for green products, services, and processes to create a competitive advantage, and at the same time, help move the world toward greater ecological sustainability.

Từ khóa


Tài liệu tham khảo

Apaiwongse, T.S. (1991), “Factors affecting attitudes among buying‐center members toward adoption of an ecologically related regulatory alternative: a new application of organizational theory to a public policy issue”, Journal of Public Policy & Marketing, Vol. 10 No. 2, pp. 145‐60.

Aragon‐Correa, J.A. (1998), “Strategic proactivity and firm approach to the natural environment”, Academy of Management Journal, Vol. 41 No. 5, pp. 556‐67.

Argandonˇa, A. (1998), “The stakeholder theory and the common good”, Journal of Business Ethics, Vol. 9 No. 10, pp. 1093‐102.

Bansal, P. and Roth, K. (2000), “Why companies go green: a model of ecological responsiveness”, Academy of Management Journal, Vol. 43 No. 4, pp. 717‐36.

Bennett, R. (1996), Corporate Strategy and Business Planning, Pitman Publishing, London.

Carayannis, E.G. and Turner, E. (2006), “Innovation diffusion and technology acceptance: the case of PKI technology”, Technovation, Vol. 26 No. 7, pp. 847‐55.

Causemarketingforum.com (2008), “Benefits of cause marketing” (accessed 20 April 2008).

Chen, A.J.W., Boudreau, M.C. and Watson, R.T. (2008), “Information systems and ecological sustainability”, Journal of Systems and Information Technology, Vol. 10 No. 3, pp. 186‐201.

Christensen, C.M. and Overdorf, M. (2000), “Meeting the challenge of disruptive change”, Harvard Business Review, Vol. 78 No. 2, pp. 66‐75.

Deeter‐Schmelz, D.R., Bizzari, A., Graham, R. and Howdyshell, C. (2001), “Business‐to‐business online purchasing: suppliers' impact on buyers' adoption and usage intent”, Journal of Supply Chain Management, Vol. 37 No. 1, pp. 4‐10.

DiFrangia, J. (2008a), “New media opens doors for green copywriting”, available at: www.spyglassgreenmarketing.com/?p=215

DiFrangia, J. (2008b), “Why invest in an environmental marketing strategy?”, available at: www.spyglassgreenmarketing.com/?p=167 (accessed 21 December 2008).

Eid, R. (2005), “International internet marketing: a triangulation study of drivers and barriers in the business‐to‐business context in the United Kingdom”, Marketing Intelligence & Planning, Vol. 23 Nos. 2/3, pp. 266‐80.

Elkington, J. (1997), Cannibals with Forks: The Triple Bottom Line of 21st Century Business, Capstone, Oxford.

Frambach, R.T. (1993), “An integrated model of organizational adoption and diffusion of innovations”, European Journal of Marketing, Vol. 27 No. 5, pp. 22‐41.

Garriga, E. and Melé, D. (2004), “Corporate social responsibility theories: mapping the territory”, Journal of Business Ethics, Vol. 53, pp. 51‐71.

Gatignon, H. and Robertson, T.S. (1985), “A propositional inventory for new diffusion research”, Journal of Consumer Research, Vol. 11 No. 4, pp. 849‐67.

Gatignon, H. and Robertson, T.S. (1989), “Technology diffusion: an empirical test of competitive effects”, Journal of Marketing, Vol. 53, January, pp. 35‐49.

Gatignon, H. and Robertson, T.S. (1991), “Innovative decision processes”, in Rosertson, T.S. and Kassarjian, H.H. (Eds), Handbook of Consumer Behaviour, Prentice Hall, Englewood Cliffs, NJ, pp. 316‐48.

Greenerdesign.com (2009), “Companies develop green products to differentiate and lead: survey”, available at: http://greenerdesign.com/news/2009/04/13/green‐products‐differentiate‐lead (accessed 13 April 2009).

Gengatharen, D.E. and Standing, C. (2005), “A framework to assess the factors affecting success or failure of the implementation of government‐supported regional e‐marketplaces for SMEs”, European Journal of Information Systems, Vol. 14 No. 4, pp. 417‐33.

Jauch, L.R. and Glueck, W.E. (1988) Strategic Management and Business Policy, McGraw‐Hill, New York, NY.

Johannessen, J.A., Olaisen, J. and Olsen, B. (1999), “Managing and organizating innovation in the knowledge economy”, European Journal of Innovation Management, Vol. 2 No. 3, pp. 116‐28.

Karjaluoto, H. and Leinonen, H. (2009), “Advertisers' perceptions of search engine marketing”, International Journal of Internet Marketing and Advertising, Vol. 5 Nos. 1/2, pp. 95‐106.

Karjaluoto, H., Standing, C., Becker, M. and Leppaniemi, M. (2008), “Factors affecting Finnish consumers' intention to receive SMS marketing: a conceptual model and an empirical study”, International Journal of Electronic Business, Vol. 6 No. 3, pp. 298‐310.

Kärnä, J., Hansen, E. and Juslin, H. (2003), “Social responsibility in environmental marketing planning”, European Journal of Marketing, Vol. 37 Nos. 5/6, pp. 848‐71.

Kennedy, A.M. (1983), “The adoption and diffusion of new industrial products: a literature review”, European Journal of Marketing, Vol. 17 No. 3, pp. 31‐88.

Kolk, A. (2003), “Trends in sustainability reporting by the Fortune Global 250”, Business Strategy and the Environment, Vol. 12 No. 5, pp. 279‐91.

Larson, L.I., Bussom, R.S. and Vicars, W. (1986), “Proactive versus reactive manager: is the dichotomy realistic?”, Journal of Management Studies, Vol. 23 No. 4, pp. 385‐400.

Legner, C. (2008), “The evolution of B2B e‐services from first generation e‐commerce solutions to multichannel architectures”, Journal of Electronic Commerce in Organizations, Vol. 6 No. 2, pp. 58‐77.

McDaniel, S.W. and Rylander, D.H. (1993), “Strategic green marketing”, The Journal of Consumer Marketing, Vol. 10 No. 3, pp. 4‐11.

Mendleson, N. and Polonsky, M.J. (1995), “Using strategic alliances to develop credible green marketing”, Journal of Consumer Marketing, Vol. 12, pp. 4‐18.

Menon, A. and Menon, A. (1997), “Enviropreneurial marketing strategy: the emergence of corporate environmentalism as market strategy”, Journal of Marketing, Vol. 61, pp. 51‐67.

Menon, A., Menon, A., Chowdhury, J. and Jankovich, J. (1999), “Evolving paradigm for environmental sensitivity in marketing programs: a synthesis of theory and practice”, Journal of Marketing Theory and Practice, Vol. 7 No. 2, pp. 1‐15.

Meyer, A. (2001), “What's in it for customers? Successfully marketing green clothes”, Business Strategy and the Environment, Vol. 10 No. 5, pp. 317‐30.

Miles, M.P. and Covin, J.G. (2000), “Environmental marketing: a source of reputational, competitive, and financial advantage”, Journal of Business Ethics, Vol. 23 No. 3, pp. 299‐311.

Osterhus, T.L. (1997), “Pro‐social consumer influence strategies: when and how do they work?”, Journal of Marketing, Vol. 61 No. 4, pp. 16‐30.

Oyewole, P. (2001), “Social costs of environmental justice associated with the practice of green marketing”, Journal of Business Ethics, Vol. 29 No. 3, pp. 239‐51.

Peattie, K. and Crane, A. (2005), “Green marketing: legend, myth, farce or prophesy?”, Qualitative Market Research, Vol. 8 No. 4, pp. 357‐70.

Porter, M. and van der Linde, C. (1995), “Green and competitive: ending the stalemate”, Harvard Business Review, Vol. 73 No. 5, pp. 120‐34.

Prahalad, C.K. and Hammond, A. (2002), “Serving the world's poor, profitably”, Harvard Business Review, Vol. 80 No. 9, pp. 48‐58.

Prakash, A. (2002), “Green marketing, public policy and managerial strategies”, Business Strategy and the Environment, Vol. 11, pp. 285‐97.

Quaddus, M. and Hofmeyer, G. (2007), “An investigation into the factors influencing the adoption of B2B trading exchanges in small businesses”, European Journal of Information Systems, Vol. 16 No. 3, pp. 202‐15.

Rapoport, J. (1978), “Diffusion of technological innovation among nonprofit firms: a case study of radioisotopes in US hospitals”, Journal of Economics and Business, Vol. 30 No. 2, p. 108.

Rivera‐Camino, J. (2007), “Re‐evaluating green marketing strategy: a stakeholder perspective”, European Journal of Marketing, Vol. 41 Nos. 11/12, pp. 1328‐37.

Robertson, T.S. (1971), Innovative Behaviour and Communication, Holt, Reinhart, and Winston, New York, NY.

Robertson, T.S. and Gatignon, H. (1986), “Competitive effects on technology diffusion”, Journal of Marketing, Vol. 50 No. 3, pp. 1‐12.

Robertson, T.S. and Wind, Y. (1980), “Organizational psychographics and innovativeness”, Journal of Consumer Research, Vol. 7 No. 1, pp. 24‐31.

Rogers, E.M. (1962/1983/1995), Diffusion of Innovations, The Free Press, New York, NY.

Salo, J., Sinisalo, J. and Karjaluoto, H. (2008), “Intentionally developed business network for mobile marketing: a case study from Finland”, The Journal of Business & Industrial Marketing, Vol. 23, No. 7, pp. 497‐506.

Sandberg, B. (2002), “Creating the market for disruptive innovation: market proactiveness at the launch stage”, Journal of Targeting, Measurement and Analysis for Marketing, Vol. 11 No. 2, pp. 184‐96.

Schoenherr, T. (2008), “Diffusion of online reverse auctions for B2B procurement: an exploratory study”, International Journal of Operations & Production Management, Vol. 28 No. 3, pp. 259‐78.

Shultz, C.J. II. and Holbrook, M.B. (1999), “Marketing and the tragedy of the commons: a synthesis, commentary, and analysis for action”, Journal of Public Policy & Marketing, Vol. 18 No. 2, pp. 218‐29.

Standing, C., McManus, P., Standing, S. and Karjaluoto, H. (2007), “Searching for value in researching the adoption and use of M‐Services”, International Journal of E‐Collaboration, Vol. 3 No. 3, pp. 16‐30.

Stafford, E.R. and Hartman, C.L. (1998), “Toward an understanding of the antecedents of environmentalist‐business cooperative relations”, American Marketing Association Summer Educators' Conference Proceedings, Chicago, IL, pp. 56‐63.

Vaccaro, V.L. and Cohn, D.Y. (2007), “Global consumer values on the internet & the relationship of diffusion characteristics, lifestyle & trustworthiness to P2P file sharing behaviour”, International Journal of Business Research, Vol. VII No. 2, pp. 176‐86.

Vaccaro, V.L. (2008) “Cause marketing partnerships, diffusion of breast cancer awareness & the Komen case”, Proceedings of the 2008 International Nonprofit and Social Marketing (INSM) Conference, University of Wollongong, Wollongong.

Vandermerwe, S. and Oliff, M. (1990), “Customers drive corporations green”, Long Range Planning, Vol. 23 No. 6, pp. 10‐6.

Varadarajan, P.R. and Menon, A. (1988), “Cause related marketing: a coalignment of marketing strategy and corporate philanthropy”, Journal of Marketing, Vol. 52, No. 3, pp. 58‐74.

Wind, Y., Robertson, T.S. and Fraser, C. (1982), “Industrial product diffusion by market segment”, Industrial Marketing Management, Vol. 11, pp. 1‐8.

Woodside, A.G. and Biemans, W.G. (2005), “Modeling innovation, manufacturing, diffusion and adoption/rejection processes”, The Journal of Business & Industrial Marketing, Vol. 20 No. 7, pp. 380‐93.

Woodside, A., Gupta, S. and Cadeaux, J. (2004), “Diffusion process models and strategic performance theory for new B2B electronic ventures”, The Journal of Business & Industrial Marketing, Vol. 19 No. 1, pp. 23‐38.

Karjaluoto, H. and Alatalo, T. (2007), “Consumers attitudes towards and intention to participate in mobile marketing”, International Journal of Services Technology and Management, Vol. 8 No. 2, pp. 155‐67.

Karjaluoto, H., Mattila, M. and Pento, T. (2002), “Factors underlying attitude formation towards online banking in Finland”, International Journal of Bank Marketing, Vol. 20 No. 6, pp. 261‐71.