Anxiety in a digitalised work environment

Springer Science and Business Media LLC - Tập 51 Số 1 - Trang 25-35 - 2020
Katharina F. Pfaffinger1, Julia A. M. Reif1, Erika Spieß1, Rita Berger2
1Economic and Organizational Psychology, Ludwig-Maximilians-Universitaet Muenchen, Munich, Germany
2Department of Social Psychology, Facultad de Psicología, Universidad de Barcelona, Barcelona, Spain

Tóm tắt

AbstractThis article in the journal Gruppe. Interaktion. Organisation. (GIO) presents a qualitative study which aims at conceptualising digitalisation anxiety. The increasing spread of digital technologies has consequences for how we live, work, and communicate. Alongside positive opportunities, digitalisation also involves risks and can lead to negative reactions such as anxiety. We conducted 26 interviews examining the psychological roots of digitalisation anxiety. We found that the digitalisation megatrend evokes anxieties related not only to individual or organisational changes, but also broader societal considerations. Based on our results, we suggest interventions that could help organisations, teams, and individuals cope with the triggers of digitalisation anxiety in order to improve people’s feelings and experiences related to digitalisation.

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