Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions
Tóm tắt
Từ khóa
Tài liệu tham khảo
Ahmed I, Nawaz MM (2015) Antecedents and outcomes of perceived organizational support: a literature survey approach. J Manag Dev 34(7):867–8805
Aktar A, Pangil F (2017) The relationship between employee engagement, HRM practices and perceived organizational support: Evidence from banking employees. Int J Hum Resour Stud 7(3):1–22. https://doi.org/10.5296/ijhrs.v7i3.11353
Alfayad Z, Suriani L, Arif M (2017). Employee voice and job satisfaction: an application of Herzberg’s two-factor theory. Int Rev Manag Mark 7(1):150–156. http://econjournals.com/index.php/irmm/article/view/3342
Alfes K, Shantz AD, Truss C, Soane EC (2013) The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model. Int J Hum Resour Manag 24(2):330–351. https://doi.org/10.1080/09585192.2012.679950
Alphonce R (2018) Antecedents and outcomes of employee engagement among academics in Tanzania: an integrated theoretical approach, Doctoral dissertation. University of Bath
Anderson JC, Gerbing DW (1988) Structural equation modeling in practice: a review and recommended two-step approach. Psychol Bull 10(3):411–423. https://doi.org/10.1504/EJIM.2021.114662
Anitha J (2014) Determinants of employee engagement and their impact on employee performance. Int J Prod Perform Manag 63(3):308–323. https://doi.org/10.1108/IJPPM-01-2013-0008
Ariani DW (2013) The relationship between employee engagement, organizational citizenship behavior and counterproductive work behavior. Int J Bus Admin 4(2):46–56. https://doi.org/10.5430/ijba.v4n2p46
Azmy A (2019) Employee engagement factors in a higher education institution. Binus Bus Rev 10(3):187–200. https://doi.org/10.21512/bbr.v10i3.5857
Babcock-Roberson ME, Strickland OJ (2010) Leadership, work engagement, and organizational citizenship behaviors. J Psychol 144(3):313–326
Bagozzi RP, Yi Y (2012) Specification, evaluation, and interpretation of structural equation models. J Acad Mark Sci 40(1):8–34. https://doi.org/10.1007/s11747-011-0278-x
Baker C, Campbell M (2013) Context matters: an Ethiopian case study. Adapting leadership development methods to serve different cultures. Center for Creative Leadership
Bakker AB (2011) An evidence-based model of work engagement. Curr Dir Psychol Sci 20(4):265–269. https://doi.org/10.1177/0963721411414534
Bakker AB, Demerouti E (2008) Towards a model of work engagement. Career Dev Int 13(3):209–223. https://doi.org/10.1108/13620430810870476
Bakker AB, Schaufeli WB (2008) Positive organizational behavior: engaged employees in flourishing organizations. J Organ Behav 29(2):147–154. https://doi.org/10.1002/job
Baron RM, Kenny DA (1986) The moderator-mediator variable distinction in social psychological research: conceptual, strategic and statistical considerations. J Pers Soc Psychol 51:1173–1182
Belay D, Lehal R (2019) Fueling employees work engagement through work place support: evidence from Ethiopian public university. Int J Manag Stud 1(4):25–33. https://doi.org/10.18843/ijms/v6i1(4)/03
Chhetri SB (2017) Antecedents and consequences of job engagement: empirical study of bank employees. Bus Perspect Res 5(2):167–179. https://doi.org/10.1177/2278533717692919
CIPD (2021) Discussion report: employee engagement—definitions, measures and outcomes
Collier JE (2020) Applied structural equation modeling using AMOS: basic to advanced techniques. Applied structural equation modelling for researchers and practitioners. Routledge, New York. https://doi.org/10.1108/978-1-78635-883-720161025
Corporate Leadership Council (2004) Driving performance and retention through employee engagement. Corporate Executive Board, Washington, DC. http://www.lloydmorgan.com
Cropanzano R, Mitchell MS (2005) Social exchange theory: an interdisciplinary review. J Manag 31(6):874–900. https://doi.org/10.1177/0149206305279602
Dai K, Qin X (2016) Perceived organizational support and employee engagement: based on the research of organizational identification and organizational justice. Open J Soc Sci 4(12):46–57. https://doi.org/10.4236/jss.2016.412005
Detert JR, Burris ER, Detert JR, Burris ER (2007) Leadership behavior and employee voice: is the door really open? Acad Manag J 50(4):869–884. https://doi.org/10.5465/amj.2007.26279183
Detnakarin S, Rurkkhum S (2016) The mediating role of employee engagement in the relationship between perceived organizational support and organizational citizenship behavior of hotels in Thailand. In: The 5th Burapha University international conference 2016, pp 451–462
Dyne LV, Ang S, Botero IC (2003) Conceptualizing employee silence and employee voice as multidimensional constructs. J Manage Stud 40(6):1359–1392. https://doi.org/10.1111/1467-6486.00384
Eibl B, Lang FR, Niessen C (2020) Employee voice at work: the role of employees’ gender, self-efficacy beliefs, and leadership. Eur J Work Organ Psychol 29(4):570–585. https://doi.org/10.1080/1359432X.2020.1733979
Eisenberger R, Rhoades L, Armeli S (2001) Affective commitment to the organization: the contribution of perceived organizational support. J Appl Psychol 86(5):825–836
Eyupoglu SZ (2016) The organizational citizenship behaviour of academic staff in North Cyprus. Procedia Econ Finance 39:701–704. https://doi.org/10.1016/s2212-5671(16)30280-5
Gallup (2021) https://news.gallup.com/topic/higher-education-ee.aspx. Accessed 24 Dec 2022
Gruman JA, Saks AM (2011) Performance management and employee engagement. Hum Resour Manag Rev 21(2):123–136. https://doi.org/10.1016/j.hrmr.2010.09.004
Gurmessa ZB, Bayissa JT (2015) Pay and performance in Ethiopian higher education: implications towards staff motivation and engagement. Eur J Bus Manag 7(7):328–339. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.734.7027&rep=rep1&type=pdf
Gyensare MA, Anku-Tsede O, Sanda MA, Okpoti CA (2016) Transformational leadership and employee turnover intention: the mediating role of affective commitment. World J Entrep Manag Sustain Dev 12(3). https://doi.org/10.1108/WJEMSD-02-2016-0008
Hackman JR, Oldham GR (1974) The job diagnostic survey: an instrument for the diagnosis of jobs and the evaluation of job redesign projects. Report No. 4, Yale University, Department of Administration Science, New Haven
Hackman JR, Oldham G (1980) Work redesign. Addison-Wesley, Reading
Hair J, Black W, Babin B, Anderson R (2014) Multivariate data analysis: Pearson new, international edn. Pearson Education Limited, Essex
Hair JF, Hult GTM, Ringle CM, Sarstedt M (2017) A primer on partial least squares structural equation modeling (PLS-SEM). Sage, Thousand Oaks
Hidayah N, Nadhir M, Puteh F (2017) Impact assessment of job characteristics model on employee engagement. E-Acad J 6(1):2289–6589. http://myjms.mohe.gov.my/index.php/JeA/article/view/2222%0A; http://journale-academiauitmt.edu.my/
Holland P, Pyman A, Cooper K, Teicher J (2011) Employee voice and job satisfaction in Australia: the centrality of direct voice. Hum Resour Manag 50(1):95–111. https://doi.org/10.1002/hrm
Homans GC (1961) Social behavior. Harcourt, Brace & World, New York
Hu L, Bentler PM (1998) Fit indices in covariance structure modeling: sensitivity to underparameterized model misspecification. Psychol Methods 3(4):424–453. https://doi.org/10.1037//1082-989x.3.4.424
Jankelová N, Joniaková Z, Skorková Z (2021) Perceived organizational support and work engagement of first-line managers in healthcare: the mediation role of feedback seeking behavior. J Multidiscip Healthc. https://doi.org/10.2147/JMDH.S326563
Jha N, Potnuru RKG, Sareen P, Shaju S (2019) Employee voice, engagement and organizational effectiveness: a mediated model. Eur J Train Dev 43(7–8):699–718. https://doi.org/10.1108/EJTD-10-2018-0097
Kahn WA (1990) Psychological conditions of personal engagement and disengagement at work. Acad Manag J 33(4):692–724. https://doi.org/10.5465/256287
Kahsay MN (2012) Quality and quality assurance in Ethiopian higher education: critical issues and practical implications. CHEPS/UT, Netherlands
Kassahun ZW, Raman MS (2021) Antecedents of employees work engagement: a study on an Ethiopian universities in case of Amhara regional state. Revista Geintec-Gestao Inovacao Tecnologias 11(4):4426–4439. https://doi.org/10.47059/revistageintec.v11i4.2470
Khajuria G, Khan N (2021) Perceived organisational support and employee engagement: a literature review. J Posit Sch Psychol 2022(3):1366–1384. http://journalppw.com
Koyuncu M, Burke R, Fixenbaum L, Tekin Y (2013) Antecedents and consequences of employee voice behaviour among front-line employees in Turkish hotels. Anatolia 24(3):427–437. https://doi.org/10.1080/13032917.2013.804425
Lee J (2012) Antecedents and consequences of employee engagement: empirical study of hotel employees and managers, Doctoral dissertation. Kansas State University
Lee K, Allen NJ (2002) Organizational citizenship behavior and workplace deviance: the role of affect and cognitions. J Appl Psychol 87(1):131–142. https://doi.org/10.1037/0021-9010.87.1.131
Lei PW, Wu Q (2007) An NCME instructional module on: introduction to structural equation modeling: issues and practical considerations. Educ Meas Issues Pract 26(3):33–43. https://doi.org/10.1111/j.1745-3992.2007.00099.x
Macey WH, Schneider B (2008) The meaning of employee engagement. Ind Organ Psychol 1(1):3–30. https://doi.org/10.1139/t79-060
May DR, Gilson RL, Harter LM (2004) The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. J Occup Organ Psychol 77(1):11–37
MoE (2018) Ethiopian education development roadmap (2018–30) An integrated executive summary. Ministry of Education Strategy Center (ESC), July, 1–101. https://5y1.org/download/f80344e9046fa0346fc402c29dd76288.pdf
Mohamed RAA-EA, Hafez E, Elsaid E, Taylor N (2019) The effect of employee engagement on organizational citizenship behaviour: an empirical study on an Egyptian university. Bus Manag Res 8(3):1. https://doi.org/10.5430/bmr.v8n3p1
MoSHE (2020) Differentiating the higher education system of Ethiopia: study report, July, 1–114
Nasidi Y, Makera AU, Kamaruddeen AM, Jemaku IM (2019) Assessing the impact of work environment on employee engagement among non-academic staff of the university. SEISENSE J Manag 2(1):57–68. https://doi.org/10.33215/sjom.v2i1.84
Owor JJ (2015) Antecedents and outcomes of employee engagement in soft drink industry in Uganda, Doctoral dissertation
Pandey R, Verma MR (2008) Samples allocation in different strata for impact evaluation of developmental programme. Rev Bras Biom 26(4):103–112. http://jaguar.fcav.unesp.br/RME/fasciculos/v26/v26_n4/A7_Artigo_Verma.pdf
Podsakoff PM, MacKenzie SB, Lee JY, Podsakoff NP (2003) Common method biases in behavioral research: a critical review of the literature and recommended remedies. J Appl Psychol 88(5):879–903. https://doi.org/10.1037/0021-9010.88.5.879
Prameswari GA (2019) The effects of job characteristics on work engagement. Russ J Agric Socio-Econ Sci 85(1):475–479. https://doi.org/10.18551/rjoas.2019-01.58
Rees C, Alfes K, Gatenby M (2013) Employee voice and engagement: connections and consequences. Int J Hum Resour Manag 24(14):2780–2798. https://doi.org/10.1080/09585192.2013.763843
Rhoades L, Eisenberger R (2002) Perceived organizational support: a review of the literature. J Appl Psychol 87(4):698–714. https://doi.org/10.1037/0021-9010.87.4.698
Rothmann S (2013) Employee engagement in a cultural context. Employee engagement in theory and practice. Routledge, New York
Ruck K, Welch M, Menara B (2017) Employee voice: an antecedent to organisational engagement? Public Relat Rev 43(5):904–914. https://doi.org/10.1016/j.pubrev.2017.04.008
Rurkkhum S, Bartlett KR (2012) The relationship between employee engagement and organizational citizenship behaviour in Thailand. Hum Resour Dev Int 15(2):157–174. https://doi.org/10.1080/13678868.2012.664693
Saks AM (2006) Antecedents and consequences of employee engagement. J Manag Psychol 21(7):600–619. https://doi.org/10.1108/02683940610690169
Salanova M, Schaufeli WB (2008) A cross-national study of work engagement as a mediator between job resources and proactive behaviour. Int J Hum Resour Manag 19(1):116–131. https://doi.org/10.1080/09585190701763982
Schaufeli WB (2013) What is engagement? Employee engagement in theory and practice. Routledge, New York, pp 29–49
Schaufeli WB, Bakker AB (2004) Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. J Organ Behav 25:293–315
Schaufeli WB, Taris TW (2014) A critical review of the job demands-resources model: implications for improving work and health. In: Bridging occupational, organizational and public health: a transdisciplinary approach, pp 43–68. https://doi.org/10.1007/978-94-007-5640-3
Schaufeli WB, Salanova M, Gonzalez-Roma V, Bakker AB (2002) The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. J Happiness Stud 3(1):71–92. https://doi.org/10.9790/487x-1810041925
Schaufeli WB, Bakker AB, Salanova M (2006) The measurement of work engagement with a short questionnaire: a cross-national study. Educ Psychol Meas 66(4):701–716. https://doi.org/10.1177/0013164405282471
Schumacker RE, Lomax RG (2004) A beginner’s guide to structural equation modeling. Psychology Press, London
Shams MS, Niazi MM, Asim F (2020) The relationship between perceived organizational support, employee engagement, and organizational citizenship behavior: application of PLS-SEM approach. Kardan J Econ Manag Sci 3(1):35–55. https://doi.org/10.31841/kjems.2021.37
Shuck B, Reio TG, Rocco TS (2011) Employee engagement: an examination of antecedent and outcome variables. Hum Resour Dev Int 14(4):427–445. https://doi.org/10.1080/13678868.2011.601587
Shuck B, Osam K, Zigarmi D, Nimon K (2017) Definitional and conceptual muddling: identifying the positionality of employee engagement and defining the construct. Hum Resour Dev Rev 16(3):263–293. https://doi.org/10.1177/1534484317720622
Şimşek Y, Gürler M (2019) A study on employee voice and its effect on work engagement: explicating from the Turkish teachers’ perspectives. Int Educ Stud 12(7):80. https://doi.org/10.5539/ies.v12n7p80
Tadesse WM (2019) Drivers of employee engagement: a case study of private banks in Ethiopia. Indian J Ind Relat 54(4):720–734. https://web.b.ebscohost.com/abstract?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=00195286&AN=136870466&h=UV47PCPYXn1UihujOft7C28mYHco9ODvo%2BnW1bdhFQNdpyWKuKiv4l969xj02eGb25UbOLhQvPlifL8iVSusuQ%3D%3D&crl=c&resultNs=AdminWebAuth&resultLocal=
Thakre N, Mathew P (2020) Psychological empowerment, work engagement, and organizational citizenship behavior among Indian service-sector employees. Glob Bus Organ Excell 39(4):45–52. https://doi.org/10.1002/joe.22003
Tilahun T (2022) 43 Factors affecting employee engagement in development bank of Ethiopia. J Good Gov Sustain Dev Afr (JGGSDA) 7(1)L43–71. http://journals.rcmss.com/index.php/jggsda
Van Dyne L, LePine JA (1998) Helping and voice extra-role behaviors: evidence of construct and predictive validity. Acad Manag J 41(1):108–119. https://doi.org/10.2307/256902
Van HTM, Nafukho FM (2020) Employee engagement antecedents and consequences in Vietnamese businesses. Eur J Train Dev 44(2–3):89–103. https://doi.org/10.1108/EJTD-03-2019-0036
Vannan M, Manivannan SK, Sanchita Y (2020) Factors influencing employee engagement in educational organization. Int J Psychosoc Rehabil 24(6):2020. https://www.researchgate.net/publication/343280569
Wasilowski S (2018) Employee engagement in higher education. J Soc Sci Res 12(2):2699–2712. https://doi.org/10.24297/jssr.v12i2.7435