An integrated framework for competency development: perspectives of risk managers in banks

Aitken R (2014) Big Banks Slapped With £2.6bn FX ‘Rate Rigging’ Fines But Will They Ever Learn? http://www.forbes.com/sites/rogeraitken/2014/11/15/big-banks-slapped-with-2-6bn-fx-rate-rigging-fines-but-will-they-ever-learn/ . Accessed 11 Dec 2014

Ambrosini V, Bowman C (2009) What are dynamic capabilities and are they a useful construct in strategic management? Int J Manag Rev 11(1):29–49

Asikainen A-L (2015) Innovation modes and strategies in knowledge intensive business services. Serv Bus 9(1):77–95

Bank Negara Malaysia (2011) Bank Negara Malaysia Annual Report 2010. Kuala Lumpur, Bank Negara Malaysia

Baruch Y, Holtom BC (2008) Survey response rate levels and trends in organisational research. Hum Relat 61(8):1139–1160

Bogner WC, Thomas H, McGee J (1999) Competence and competitive advantage: towards a dynamic model. Br J Manag 10(4):275–290

Buehler K, Freeman A, Hulme R (2008) The new arsenal of risk management. Harv Bus Rev 86(9):93–100

Cortina JM (1993) What is coefficient alpha? An examination of theory and applications. J Appl Psychol 78(1):98–104

Danneels E (2010) Trying to become a different type of company: dynamic capability at Smith Corona. Strateg Manag J 32(1):1–31

den Hertog P, van der Aa W, de Jong MW (2010) Capabilities for managing service innovation: towards a conceptual framework. J Serv Manag 21(4):490–514

Doving E, Gooderham PN (2008) Dynamic capabilities as antecedents of the scope of related diversification: the case of small firm accountancy practices. Strateg Manag J 29(8):841–857

Easterby-Smith M, Prieto IM (2008) Dynamic capabilities and knowledge management: an integrative role for learning. Br J Manag 19(3):235–249

Eisenhardt KM, Santos FM (2002) Knowledge-based view: a new theory of strategy? In: Pettigrew A, Thomas H, Whittington R (eds) Handbook of strategy and management. Sage Publications Ltd, London, pp 139–164

Fenwick TJ (1998) Limits of the learning organization: a critical look. In: Scott SM, Spencer B, Thomas A (eds) Learning for life: readings in Canadian Adult Education. Thompson Educational Publishing, Toronto, pp 140–152

Ferreira JJ, Marques CS, Azevedo C (2011) Competitiveness, resources, and capabilities: empirical evidence from retail banking. Serv Bus 5(4):313–337

Field A (2009) Discovering statistics using SPSS. Sage Publications Ltd., London

Garavan TN, McGuire D (2001) Competencies and workplace learning: some reflections on the rhetoric and the reality. J Workplace Learn 13(4):144–163

George D, Mallery P (2009) SPSS for windows step by step—a simple guide and reference 16.0 update. Pearson Education, Inc., Boston

Hair JFJ, Black WC, Babin BJ, Anderson RE (2010) Multivariate data analysis a global perspective. Pearson Education Inc., Upper Saddle River

Hamel G, Prahalad CK (1994) Competing for the future. Harvard Business School Press, Boston

Hartmann P (2010) Interaction of market and credit risk. J Bank Financ 34(4):697–702

Helfat CE, Raubitschek RS (2000) Product sequencing: co-evolution of knowledge, capabilities and products. Strateg Manag J 21(10–11):961–979

Helfat CE, Finkelstein S, Mitchell W, Peteraf MA, Singh H, Teece DJ, Winter SG (2007) Dynamic capabilities: understanding strategic change in organisations. Blackwell Publishing, Malden

Ibeh K, Brock JK-U, Zhou J (2004) The drop and collect survey among industrial populations: theory and empirical evidence. Ind Mark Manag 33(2):155–165

Institut Bank-Bank Malaysia—IBBM (2006) Industry competency framework. IBBM, Kuala Lumpur

Institut Bank-Bank Malaysia—IBBM (2014) Study on talent and skills requirements for the banking sector in Malaysia. Institut Bank-Bank Malaysia—IBBM, Kuala Lumpur

Jamali D, Sidani Y (2008) Learning organisations: diagnosis and measurement in a developing country context—the case of Lebanon. Learn Organ 15(1):58–74

Kaplan RS, Mikes A, Simons R, Tufano P, Hoffman M (2009) Managing risk in the new world. Harv Bus Rev 87(10):69–75

Koh EHY (2015) An integrated framework for risk management competency development: the case of nine banks in Malaysia. Management issues and cases in the early 21st century. University of Malaya Faculty of Business & Accountancy. Petaling Jaya, Cengage Learning, pp 73–90

Lee SM, Chen L (2011) An integrative research framework for the online social network service. Serv Bus 5(3):259–276

Lee J, Slater J (2007) Dynamic capabilities, entrepreneurial rent-seeking and the investment development path: the case of Samsung. J Int Manag 13(3):241–257

Locke S, Boulanaour Z (2009) Cost of small business banking: a New Zealand study. Serv Bus 3(3):211–227

Malhotra NK (2007) Marketing research—an applied orientation. Pearson Education Inc., Upper Saddle River

Mathews JA, Cho D-S (1999) Combinative capabilities and organisational learning in latecomer firms: the case of the Korean semiconductor industry. J World Bus 34(2):139–156

Mingers J, White L (2010) A review of the recent contribution of systems thinking to operational research and management science. Eur J Oper Res 207(3):1147–1161

Pérez A, Martínez P, Rodríguez del Bosque I (2013) The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry. Serv Bus 7(3):459–481

Pizzani L (2012) Bank shots. CFA Magazine May - June 2012. CFA Institute, Charlottesville, pp 49–51

Prahalad CK, Ramaswamy V (2003) The new frontier of experience innovation. MIT Sloan Manag Rev 44(4):12–18

Rajan RG (2005) Has financial development made the world riskier? NBER Working Paper 11728

Schilling J, Kluge A (2009) Barriers to organisational learning: an integration of theory and research. Int J Manag Rev 11(3):337–360

Scott-Kemmis D, Chitravas C (2006) Revisiting the learning and capability concepts—building learning systems in Thai auto component firms. Asian J Technol Innov 15(2):67–100

Senge PM (2006) The fifth discipline—the art and practice of the learning organisation. Random House Business Books, London

Sobotka M, Johnson L (2008) Core competence identification for corporate entrepreneurship. In: XV International Working Seminar on Production Economics (pre-prints)

Spiliotopoulou G (2009) Reliability reconsidered: Cronbach’s alpha and paediatric assessment in occupational therapy. Aust Occup Ther J 56(3):150–155

Taing A (2010) Demand for talent in banking sector heating up. The Edge, Malaysia, p 6

Teece DJ, Pisano G, Shuen A (1997) Dynamic capabilities and strategic management. Strateg Manag J 18(7):509–533

The Economist (2010) A special report on financial risk: number-crunchers crunched. pp 5–7

The Institute of Banking and Finance Singapore (2012) Understanding the standards: understanding the FICS framework and its key components. The Institute of Banking and Finance Singapore, Singapore. http://www.fics.org.sg/standards/understanding.asp?CPage=1 . Accessed 7 Sept 2012

Trim PRJ, Lee Y-I (2004) A reflection on theory building and the development of management knowledge. Manag Decis 42(3/4):473–480

Valine YA (2012) Establishing enterprise risk management competencies. RMA J 94(7):12–13

Van Greuning H, Bratanovic SB (2009) Analysing banking risk—a framework for assessing corporate governance and risk management. The International Bank for Reconstruction and Development/The World Bank, Washington

Walter I (2009) Economic drivers of structural change in the global financial services industry. Long Range Plan 42(5–6):588–613