Khám Phá Mô Hình Bên Trong - Ra Ngoài: Tích Hợp Thương Mại Điện Tử Tại Các Doanh Nghiệp Vừa Và Nhỏ Tại Vương Quốc Anh

Emerald - 2003
ElizabethDaniel1
1Elizabeth Daniel is a Senior Research Fellow at the Information Systems Research Centre, Cranfield School of Management, Cranfield, UK.

Tóm tắt

Tích hợp tổ chức được coi là một "khả năng động" quan trọng và là một vấn đề chiến lược đáng lưu ý cho các doanh nghiệp trong tương lai. Nghiên cứu này nhằm khám phá vấn đề này trong bối cảnh cụ thể của thương mại điện tử và tích hợp hệ thống thông tin, bằng cách xem xét mô hình được đề xuất bởi Poon và Swatman, trong trường hợp các doanh nghiệp vừa và nhỏ (SMEs) tại Vương quốc Anh. Poon và Swatman đề xuất rằng mô hình chuyển đổi doanh nghiệp được kích hoạt bởi CNTT truyền thống sẽ "bên trong - ra ngoài" khi áp dụng vào lĩnh vực thương mại điện tử. Mô hình của họ gợi ý về một hệ thống phân cấp các mức độ tích hợp thương mại điện tử. Ở mức độ thấp nhất, các doanh nghiệp phát triển các hệ thống liên tổ chức. Ở mức tiếp theo, họ thực hiện tích hợp hạn chế với các hệ thống nội bộ hiện có, và chỉ ở mức độ cao nhất họ mới đạt được tích hợp nội bộ toàn diện. Nghiên cứu, được thực hiện qua một bảng câu hỏi gửi qua bưu điện, đã phát hiện rằng mô hình được đề xuất thực sự hợp lệ. Ba nhóm doanh nghiệp rõ ràng được xác định, tương ứng với các mức độ phân cấp được đề xuất trong mô hình. Những lợi ích mà các doanh nghiệp đạt được tăng lên cùng với mức độ tích hợp, nhưng mức độ thay đổi quy trình yêu cầu được tìm thấy là độc lập với mức độ tích hợp. Các biến ngữ cảnh, chẳng hạn như lĩnh vực ngành và quy mô tổ chức, được khám phá cho các doanh nghiệp ở ba mức độ tích hợp khác nhau. Các phát triển của mô hình Poon và Swatman cũng được đề xuất.

Từ khóa

#tích hợp tổ chức #thương mại điện tử #hệ thống thông tin #doanh nghiệp vừa và nhỏ #Vương quốc Anh

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