An exploration of FMCDM approach for evaluating the outcome/success of GSD projects

Lahiri S., Kedia B. L., Mukherjee D., The impact of management capability on the resource-performance linkage: Examining Indian outsourcing providers, Journal of World Business, 2012, 47(1), 145–155 Grover V., Cheon M. J., The effect of service quality and partnership on the outsourcing of information systems function Journal of Management Information Systems, 1996, 12(4), 89–116 Goles T., Chin W. W., Information Systems Outsourcing Relationship Factors: Detailed Conceptualization and Initial Evidence, The Database for Advances in Information Systems, 2005, 36(4), 47–67 Kern T., Willcocks L., Exploring Information Technology Outsourcing Relationships: Theory and Practice, Journal of Strategic Information Systems, 2000, 9(4), 321–350 Jarvenpaa S. L., Staples D. S., Exploring perceptions of organizational ownership of information and expertise, Journal of Management Information Systems, 2001, 18, 151–183 Kishore R., Rao H., Nam K., Rajagopalan S. et al., A Relationship Perspective on IT Outsourcing, Communications of the ACM, 2003, 46(12), 87–92 Klepper R., The management of partnering development in IS outsourcing, Journal of Information Technology, 1995, 10, 249–258. Arun K. S., Thangavelu A. K., Factors affecting the outcome of Global Software Development projects: An empirical study, Proceedings of Computer Communication and Informatics (ICCCI) International conference (January 4–6, 2013), IEEE, 2013, 1–10, doi: 10.1109/ICCCI.2013.6466113 Kumar A. S., Thangavelu A. K., Exploring the influence of partnership quality factors towards the outcome of Global Software Development Projects, International review on computer and software, 2012, 7(5), 2159–2172 Waheed U., Molla A., Information systems outsourcing success: a client-service provider gap analysis in Pakistan, Journal of Information Technology Management, 2004, XV(1–2), 1–13 King W. R., Malhotra Y., Developing a framework for analyzing IS sourcing, Information and Management, 2000, 37, 323–334 Lee J.-N., Choi B., Effects of initial and ongoing trust in IT outsourcing: A bilateral perspective, Journal of Information & Management, 2011, 48, 96–105 Jarvenpaa S. L., Staples D. S., Exploring perceptions of organizational ownership of information and expertise, Journal of Management Information Systems, 2001, 18, 151–183 Meyer J. P., Allen N. J., There-component conceptualization of organizational commitment, Human Resource Management Review, 1991, 1(1), 61–89 Lacity M. C., Khan S. A., Willcocks L. P., A review of the IT outsourcing literature: insights for practice, Journal of Strategic Information Systems, 2009, 18, 130–146 Goo J., Nam K., Contract as a Source of Trust Commitment in Successful IT Outsourcing Relationships: An Empirical Study, Proceedings of 40th Hawaii International Conference on System Sciences, Hawaii, 2007, 1–10, www.hicss.hawaii.edu/hicss_40/decisionbp/09_11_01.pdf Lee J. -N., Kim Y. -G., Exploring a Causal Model for the Understanding of Outsourcing Partnership, Proceedings of 36th Hawaii International Conference on System Sciences (HICSS-36), Hawaii, USA, 2003, 10.1109/HICSS.2008.119 Dahlberg T., Nyrhinen M., A New Instrument to Measure the Success of IT Outsourcing, hicss, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS’06) 8, 200, 2006 Shan X., Jiang G. -R., Huang T., The Study on Knowledge Transfer of Software Project Requirements,” Proceedings of Biomedical Engineering and Computer Science (ICBECS), 2010 International Conference (April 23–25, 2010), 2010, 1–4 Kheirkhah E., Deraman A., Analysis of Current Requirements Engineering Techniques in End-User Computing, International Review on Computers and Software, 2010, 5(6), 724–730 Tang Z. -H., Li R. -J., A Novel Knowledge Discovery Approach based on Theory Architecture, International Review on Computers and Software, 2012, 7(2), 606–611 Wang Y., Liang P., Chen J., An Empirical Study on interaction among Interpersonal Trust, Knowledge Sharing and Team Performance, Proceedings of Future Information Technology and Management Engineering (FITME) International Conference, (October 9–10,2010), IEEE, 2010, 216–219 Ardichvili A., Maurer M., Li W., Wentling T. et al., Cultural influences on knowledge sharing communities through online communities of practice, Journal of Knowledge Management, 2006, 10, 94–107 Ko D., Kirsch L., King W., Antecedents of knowledge transfer from consultant to clients in enterprise system implementations, MIS Quarterly, 2005, 29(1), 59–85 Chang T. -H., Wang T. -Ch., Using the fuzzy multicriteria decision making approach for measuring the possibility of successful knowledge management, Information Sciences, 2009, 179(4), 355–370 Hu Y. -Ch., Liao P. -Ch., Finding critical criteria of evaluating electronic service quality of Internet banking using fuzzy multiple-criteria decision making, Applied Soft Computing, 2011, 11(4), 3764–3770 Büyüközkan G., Ruan D., Evaluation of software development projects using a fuzzy multi-criteria decision approach. Mathematics and Computers in Simulation, 2008, 77(5–6), 464–475 Kuo M. S., Liang G. -S., A soft computing method of performance evaluation with MCDM based on interval-valued fuzzy numbers, Applied Soft Computing, 2012, 12(1), 476–485 Zadeh L. A., Fuzzy sets, Information and Control, 1965, 8(3), 338–353 Kankanhalli A., Tan B. C. Y., Wei K. K., Contributing knowledge to electronic knowledge repositories: an empirical investigation, MIS Quarterly, 2005, 29(1), 113–143 Chiu C. M., Hsu M. H., Wang E. T. G., Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories, Decision Support Systems, 2006, 42(3), 1872–1888 Zadeh L. A., Some reflections on the anniversary of Fuzzy Sets and Systems, Fuzzy Sets and Systems, 1999, 100, 1–3 Shim J. T., Shin Sheu T., Chen H. -G., Jiang J. J. et al., Coproduction in successful software development projects, Journal of Information and Software Technology, 2010, 52, 1062–1068 Na K. -S., Simpson J. T., Li X., Singh T. et al., Software development risk and project performance measurement: Evidence in Korea, The Journal of Systems and Software, 2007, 80, 596–605 Westner M., Strahringer S., Determinants of success in IS offshoring projects: Results from an empirical study of German companies, Journal of Information & Management, 2010, 47, 291–299. Wang E. S. T., Chen L. S. -L., Forming relationship commitments to online communities: The role of social motivations, Computers in Human Behavior, 2012, 28, 570–575 Adler P. S., Kwon S. W., Social capital: prospects for a new concept. Academy of Management Review, 2002, 27(1), 17–40 Zaheer A., McEvily B., Perrone V., Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance [J]. Organization Science, 1998, 9(2), 14l–160 Bishop J. W., Scott K. D., Burroughs S. M., Support, commitment, and employee outcomes in a team environment. Journal of Management, 2000, 26(6), 1113–1132 Szulanski G., Exploring internal stickiness: impediments to the transfer of best practice within the firm, Strategic Management Journal, 1996, 17(1), 27–43 Gerwin D., Moffat L., Withdrawal of Team Autonomy During Concurrent Engineering, Management Science, 1997, 43(9), 1275–1287 Dahlberg T., Nyrhinen M., A New Instrument to Measure the Success of IT Outsourcing, IEEE Proceedings of the 39th Hawaii International Conference on System Sciences (January 4–6, 2006), 2006, 1–10 Han J., Kamber M., Data Mining: Concepts and Techniques, Morgan Kaufmann Publishers, San Francisco, 2001