An evaluation of a specialist nursing service for adult patients with congenital heart disease

International Journal of Nursing Practice - Tập 21 Số 5 - Trang 556-565 - 2015
Richard Hatchett1,2, Susan McLaren3, Philomena Corrigan4,5, Lynda Filer6
1London South Bank University, London, UK
2The Royal Marsden School, Royal Marsden NHS Foundation Trust, London, UK
3Faculty of Health and Social Care, London South Bank University, London, UK
4Adult Nursing, Faculty of Health and Social Care, London South Bank University, London, UK
5UCLH NHS Foundation Trust, London, UK
6London, UK

Tóm tắt

The purpose of this study was to evaluate grown‐up congenital heart (GUCH) patients' experiences and satisfaction with the delivery of a nurse specialist service, including perceived priorities and recommendations for future service delivery. A service evaluation utilizing descriptive, cross‐sectional survey principles was conducted over a 2 year period. Postal questionnaires were sent to three patient cohorts (general adult n = 747; pregnancy n = 202; learning disability n = 72). Quantitative data were analysed using descriptive statistics. The majority of respondents were satisfied with the nursing care provided, including information provision, time made available to discuss needs, emotional support, well‐being, self‐management and symptom distress. Priority areas included timely information and advice; specialist knowledge and expertise; effective care coordination, monitoring and support. Accessibility, contact and responsiveness were dominant. A majority of patients agreed that their first, second and third‐rated priorities had been met. Findings identified strong commitment, support and satisfaction with the GUCH nurse specialist service.

Từ khóa


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Thông tin xuất bản

International Journal of Nursing Practice

Tập 21 Số 5

556-565

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