Tóm tắt
PurposeDiscusses a tailor‐made programme designed to enhance change‐management skills at general insurer Allianz Cornhill.Design/methodology/approachGives details of the programme, created by the Chartered Management Institute (CMI). Highlights the key areas of managing change and influencing culture, project management, personal effectiveness and leadership. Also details research into management learning and development by the CMI and sponsored by the Department for Trade and Industry, Investors in People UK, the British Quality Foundation and the Learning and Skills CouncilFindingsReveals that management and leadership development work best when they are linked to business strategy and have senior‐level endorsement.Practical implicationsShows that the most successful businesses take management development seriously, creating a culture of continuous learning and development.Originality/valueAdvises on how change can be managed effectively and implemented across the whole of an organization.
