Achieving Quality in Clinical Decision Making: Cognitive Strategies and Detection of Bias

Academic Emergency Medicine - Tập 9 Số 11 - Trang 1184-1204 - 2002
Pat Croskerry1
1Division of Emergency Medicine, Dalhousie University Medical School, Halifax, Nova Scotia Canada.

Tóm tắt

Clinical decision making is a cornerstone of high‐quality care in emergency medicine. The density of decision making is unusually high in this unique milieu, and a combination of strategies has necessarily evolved to manage the load. In addition to the traditional hypothetico‐deductive method, emergency physicians use several other approaches, principal among which are heuristics. These cognitive short‐cutting strategies are especially adaptive under the time and resource limitations that prevail in many emergency departments (EDs), but occasionally they fail. When they do, we refer to them as cognitive errors. They are costly but highly preventable. It is important that emergency physicians be aware of the nature and extent of these heuristics and biases, or cognitive dispositions to respond (CDRs). Thirty are catalogued in this article, together with descriptions of their properties as well as the impact they have on clinical decision making in the ED. Strategies are delineated in each case, to minimize their occurrence. Detection and recognition of these cognitive phenomena are a first step in achieving cognitive de‐biasing to improve clinical decision making in the ED.

Từ khóa


Tài liệu tham khảo

10.1111/j.1553-2712.2000.tb00467.x

Croskerry P, 2001, Emergency medicine: a practice prone to error?, Can J Emerg Med, 3, 271, 10.1017/S1481803500005765

Wears RL, 2000, Clinical Practice of Emergency Medicine

Redelmeier DA, 2001, Problems for clinical judgment: 1. Eliciting an insightful history of present illness, Can Med Assoc J, 164, 647

Redelmeier DA, 2001, Problems for clinical judgement: 2. Obtaining a reliable past medical history, Can Med Assoc J, 164, 809

10.1111/j.1553-2712.2000.tb00469.x

1994, The approach summarized in this paper is based on a series of presentations on clinical decision making by the author at the following scientific meetings and assemblies

10.1017/CBO9781139062367

Gleitman H, 1999, Psychology

Kassirer JP, 1991, Learning Clinical Reasoning

10.1016/0002-9343(89)90342-2

Croskerry P, 1996, Avoiding pitfalls in the emergency room, Can J Contin Med Educ, 1

10.1177/0272989X8100100205

Sackett DL, 1991, Clinical Epidemiology: A Basic Science for Clinical Medicine, 2nd Edition.

Barrows HS, 1982, The clinical reasoning of randomly selected physicians in general medical practice, Clin Invest Med, 5, 49

Krueger GP, 1994, Human Error in Medicine

10.1111/j.1553-2712.1999.tb01246.x

Yates JF, 1990, Judgment and Decision‐Making

Klein GA, 1995, Decision Making in Action: Models and Methods

10.1136/bmj.320.7237.774

10.1056/NEJM199102073240604

10.5694/j.1326-5377.1995.tb124691.x

10.1097/00005650-200003000-00003

10.1111/j.1553-2712.2001.tb01276.x

10.1136/emj.12.4.251

Russo JE, 1989, Decision Traps

10.1016/0010-0285(86)90001-0

10.1111/0162-895X.00179

10.1126/science.185.4157.1124

10.1017/CBO9780511809477.003

Croskerry P, 1996, Avoiding pitfalls in the emergency room, Can J Contin Educ, 1

Greenhalgh T, 1998, Narrative Based Medicine

10.1016/0010-0285(73)90033-9

10.1037/h0034747

10.1037/0022-3514.35.5.303

10.1016/0030-5073(79)90002-3

10.1037/0022-3514.38.2.231

10.1097/00001888-199907000-00012

10.1017/CBO9780511527029

Bartlett FC, 1932, Remembering: A Study in Experimental and Social Psychology

10.1080/17470216008416717

Kern L, 1982, “Pseudodiagnosticity” in an idealized medical problem‐solving environment, J Med Educ, 57, 100

10.1001/jama.253.19.2858

Fischoff B, 1975, Hindsight ≠ foresight: the effect of outcome knowledge on judgement under uncertainty, J Exp Psychol Hum Percept Perform, 1, 288, 10.1037/0096-1523.1.3.288

10.1037/0022-3514.54.4.569

10.1002/bdm.3960030404

10.1111/j.1553-2712.2000.tb00480.x

10.1037/h0029207

Feinstein AR, 1985, The “chagrin factor” and qualitative decision analysis, Arch Intern Med, 145, 1257, 10.1001/archinte.1985.00360070137023

10.1097/00001888-199410000-00042

10.1037/h0031206

10.1037/0022-3514.32.2.311

10.1097/00001888-198504000-00004

Newell A, 1972, Human Problem Solving

Simon HA, 1983, Reason in Human Affairs

10.1017/CBO9780511809477

10.1258/1355819021927584

10.1001/jama.1995.03520280048038

10.1037/0033-295X.101.4.547

10.1177/0272989X9501500305

DeBono E, 1990, The Use of Lateral Thinking

Sloane P, 1994, Test Your Lateral Thinking IQ

10.1001/archpsyc.1974.01760110049005

10.1037/0022-3514.69.1.41