A unified model of supply chain agility: the work‐design perspective

Emerald - Tập 19 Số 3 - Trang 408-435 - 2008
XunLi1, ChenChung1, Thomas J.Goldsby1, Clyde W.Holsapple1
1Decision Sciences and Information Systems (DSIS), Gatton College of Business and Economics, University of Kentucky, Lexington, Kentucky, USA

Tóm tắt

Purpose

The purpose of this paper is to provide a theoretical model of supply chain agility and, based on that, develop a research framework for investigating linkages between supply chain agility and firm competitiveness.

Design/methodology/approach

The conceptual model of supply chain agility introduced here is based on an inter‐disciplinary literature review, which concentrates on peer‐reviewed journal papers on agility published within the period 1990‐2007. Among a total of 583 papers, representative studies are chosen and analyzed to identify key elements of supply chain agility, and to point out issues that have yet to be addressed.

Findings

He was found that even though there has been considerable research on the topic of agility, in general, there is relatively little examination of agility in the supply chain context. These few studies are not unified in their conceptualizations of agility and tend to adopt fairly limited views of supply chain dimensionality. This situation suggests that there is a need for a theory‐driven, unified model of agility in supply chains.

Originality/value

This paper fulfills an identified need for a comprehensive conceptual model of supply chain agility. Built from a work‐design perspective, this new conceptualization of supply chain agility offers a theoretical platform for guiding future research and practice concerned with achieving supply chain agility.

Từ khóa


Tài liệu tham khảo

Agarwal, A., Shankar, R. and Tiwari, M.K. (2007), “Modeling agility of supply”, Industrial Marketing Management, Vol. 36 No. 4, pp. 443‐57.

Bandura, A. (2002), Social Foundations of Thought and Action, Sage, London.

Barney, J.B. and Arikan, A.M. (2001), The Resource‐based View: Origins and Implications, Prentice‐Hall, Englewood Cliffs, NJ, pp. 124‐88.

Behrenbeck, K., Thonemann, U. and Merschmann, U. (2007), “Soft secrets of supply chain success”, International Commerce Review, Vol. 7 No. 2, pp. 1‐7.

Bowersox, D.J. (1995), World Class Logistics: The Challenge of Managing Continuous Change, Council of Logistics Management, Oak Brook, IL.

Burgess, T.F. (1994), “Making the leap to agility: defining and achieving agile manufacturing through business process redesign and business network redesign”, International Journal of Operations & Production Management, Vol. 14 No. 11, pp. 23‐34.

Cao, Q. and Dowlatshahi, S. (2005), “The impact of alignment between virtual enterprise and information technology on business performance in an agile manufacturing environment”, Journal of Operations Management, Vol. 23, pp. 531‐50.

Chang, L. and Grimm, C.M. (2006), “The application of empirical strategic management research to supply chain management”, Production and Operations Management, Vol. 27 No. 1, pp. 1‐56.

Christopher, M. (1997), “The agile supply chain: competing in volatile markets”, Industrial Marketing Management, Vol. 29 No. 1, pp. 37‐44.

Christopher, M. and Towill, D. (2001), “An integrated model for the design of agile supply chains”, International Journal of Physical Distribution Logistics Management, Vol. 31 No. 4, pp. 235‐46.

Christopher, M. and Towill, D.R. (2002), “Developing market specific supply chain strategies”, International Journal of Logistics Management, Vol. 13 No. 1, pp. 1‐14.

Christopher, M., Lowson, R. and Peck, H. (2004), “Creating agile supply chains in the fashion industry”, International Journal of Retail & Distribution Management, Vol. 32 No. 8, pp. 367‐76.

Chung, C.H. (2006), “Decision support systems for change management”, International Journal of Information Systems and Change Management, Vol. 1 No. 1, pp. 36‐47.

Davis, F.W. and Manrodt, K.B. (1996), Customer Responsive Management: The Flexible Advantage, Blackwell Publishers, Cambridge, MA.

DeVor, R., Graves, R. and Mills, J.J. (1997), “Agile manufacturing research: accomplishments and opportunities”, IIE Transactions, Vol. 29 No. 10, pp. 813‐23.

Dove, R. (1994), “Tools for analyzing and constructing agility”, Proceedings of the Third Annual Agility Forum Conference/Workshop, Austin, TX.

Dove, R. (1999), “Knowledge management, response ability, and the agile enterprise”, Journal of Knowledge Management, Vol. 3 No. 1, pp. 18‐35.

Dove, R. (2005), “Agile enterprise cornerstones: knowledge, values, and response ability”, in Baskerville, R. (Ed.), Business Agility and Information Technology Diffusion, Springer, Berlin.

Drucker, P.F. (1991), “The new productivity challenge”, Harvard Business Review, Vol. 69 No. 6, pp. 69‐79.

Fisher, M.L. (1997), “What is the right supply chain for your product”, Harvard Business Review, Vol. 75 No. 2, pp. 105‐16.

Frayret, J.M. et al., (2001), “A network approach to operate agile manufacturing systems”, International Journal of Production Economics, Vol. 74 Nos 1‐3, pp. 239‐59.

Frentz, T.S. and Farrell, T.B. (1976), “Language‐action: a paradigm for communication”, Quarterly Journal of Speech, Vol. 62 No. 4, pp. 333‐49.

Friedman, T.L. (2005), The World is Flat: A Brief History of the Twenty‐First Century, Farrar, Straus, and Giroux, New York, NY.

Giachetti, R.E. et al., (2003), “Analysis of the structural measures of flexibility and agility using a measurement theoretical framework”, International Journal of Production Economics, Vol. 86 No. 1, pp. 47‐62.

Global Logistics Research Team (1995), World Class Logistics: The Challenge of Managing Continuous Change, Council of Logistics Management, Oak Brook, IL.

Goldman, S.L., Nagel, R.N. and Preiss, K. (1995), Agile Competitors and Virtual Organizations, Van Nostrand Reinhold, New York, NY.

Goldsby, T.J. and Stank, T.P. (2000), “World class logistics performance and environmentally responsible logistics practices”, Journal of Business Logistics, Vol. 21 No. 2, pp. 187‐208.

Goldsby, T.J., Griffis, S.E. and Roath, A.S. (2006), “Modeling lean, agile, and leagile supply chain strategies”, Journal of Business Logistics, Vol. 27 No. 1, p. 57.

Harrison, A. and Christopher, M. (1999), Creating the Agile Supply Chain, Institute of Logistics & Transport, London.

Holsapple, C. and Jin, H. (2007), “Connecting some dots: e‐commerce, supply chains, and collaborative decision making”, Decision Line, Vol. 38 No. 5, pp. 14‐21.

Holsapple, C. and Jones, K. (2005), “Exploring secondary activities of the knowledge chain”, Knowledge and Process Management, Vol. 12 No. 1, pp. 3‐31.

Holsapple, C. and Jones, K . (2004), “Exploring primary activites of the knowledge chain”, Knowledge and Process Management, Vol. 11 No. 3, pp. 155‐74.

Holsapple, C.W. and Singh, M. (2001), “The knowledge chain model: activity for competitiveness”, Expert Systems with Applications, Vol. 20, pp. 77‐98.

Holsapple, C. and Whinston, A. (1987), “A knowledge‐based organizations”, The Information Society, Vol. 5 No. 2, pp. 77‐90.

Huber, G.P. (1991), “Organizational learning: the contributing processes and the literatures”, Organization Science, Vol. 2 No. 1, pp. 88‐115.

Hult, G.T.M., Ketchen, D.J. and Nichols, E.L. (2002), “An examination of cultural competitiveness and order fulfillment cycle time within supply chains”, Academy of Management Journal, Vol. 45 No. 3, pp. 577‐86.

Ireland, R.D., Hitt, M.A. and Sirmon, D.G. (2003), “A model of strategic entrepreneurship: the construct and its dimensions”, Journal of Management, Vol. 29 No. 6, p. 963.

Katayama, H. and Bennett, D. (1999), “Agility, adaptability and leanness: a comparison of concepts and a study of practice”, International Journal of Production Economics, Vol. 60, pp. 43‐51.

Ketchen, D.J. and Hult, G.T.M. (2007), “Bridging organization theory and supply chain management: the case of best value supply chains”, Journal of Operations Management, Vol. 25 No. 2, pp. 573‐80.

Kidd, P.T. (1994), Agile Manufacturing‐Forging New Frontiers, Addison‐Wesley Longman Publishing, Boston, MA.

Kumar, A. and Motwani, J. (1995), “A methodology for assessing time‐based competitive advantage of manufacturing firms”, International Journal of Operations & Production Management, Vol. 15 No. 2, pp. 36‐53.

Kusiak, A. and He, D.W. (1997), “Design for agile assembly: an operational perspective”, International Journal of Production Research, Vol. 35 No. 1, pp. 157‐78.

La Londe, B.J., Cooper, M.C. and Noordewier, T.G. (1988), Customer Service: A Management Perspective, Council of Logistics Management, Oak Brook, IL.

Lambert, D.M., García‐Dastugue, S.J. and Croxton, K.L. (2005), “An evaluation of process‐oriented supply chain management frameworks”, Journal of Business Logistics, Vol. 26 No. 1, pp. 25‐52.

Lee, H.L. (2004), “The triple‐A supply chain”, Harvard Business Review, Vol. 82 No. 10, p. 102.

Liu, G.J., Shah, R. and Schroeder, R.G. (2006), “Linking work design to mass customization: a sociotechnical systems perspective”, Decision Sciences, Vol. 37 No. 4, pp. 519‐45.

Malone, T.W. and Crowston, K. (2001), The Interdisciplinary Study of Coordination, Lawrence Erlbaum Associates, Malwah, NJ.

Maltz, A. and Maltz, E. (1998), “Customer service in the distributor channel: empirical findings”, Journal of Business Logistics, Vol. 19 No. 2, pp. 103‐29.

Meyer, G.D. and Heppard, K.A. (2000), Entrepreneurial Strategies: the Dominant logic of Entrepreneurship, Sage Publications, Thousand Oaks, CA, pp. 1‐22.

Nagel, R. and Dove, R. (1991), 21st Century Manufacturing Enterprise Strategy: An Industry Led View of Agile Manufacturing, Vol. 1, Iacocca Institute, Lehigh University, Bethlehem, PA.

Naylor, J.B., Naim, M.M. and Berry, D. (1999), “Leagility: integrating the lean and agile manufacturing paradigms in the total supply chain”, International Journal of Production Economics, Vol. 62 Nos 1‐2, pp. 107‐18.

O'Connor, L. (1994), “Agile manufacturing in a responsive factory”, International Journal of Production Economics, Vol. 116 No. 7, pp. 54‐7.

Pandiarajan, V. and Patun, R. (1994), “Agile manufacturing initiatives at concurrent technologies corp”, International Journal of Production Economics, Vol. 26 No. 2, pp. 46‐9.

Quinn, R.D. et al., (1997), “An agile manufacturing workcell design”, IIE Transactions, Vol. 29 No. 10, pp. 901‐9.

Sambamurthy, V., Bharadwaj, A. and Grover, V. (2003), “Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms”, MIS Quarterly, Vol. 27 No. 2, pp. 237‐63.

Sarkis, J. (2001), “Benchmarking for agility”, Benchmarking: An International Journal, Vol. 8 No. 2, pp. 88‐107.

Sharifi, H. and Zhang, Z. (2001), “Agile manufacturing in practice – application of a methodology”, International Journal of Operations & Production Management, Vol. 21 Nos 5‐6, pp. 772‐94.

Sherehiy, B., Karwowski, W. and Layer, J.K. (2007), “A review of enterprise agility: concepts, frameworks, and attributes”, International Journal of Industrial Ergonomics, Vol. 37 No. 5, pp. 445‐60.

Sinha, K.K. and Van de Ven, A.H. (2005), “Designing work within and between organizations”, Organization Science, Vol. 16 No. 4, pp. 389‐408.

Stank, T.P., Daugherty, P.J. and Ellinger, A.E. (1996), “Information exchange, responsiveness and logistics provider performance”, The International Journal of Logistics Management, Vol. 7 No. 2, pp. 43‐57.

Supply Chain Council (2004), “The Supply Chain Operations Reference (SCOR) model”, available at: www.supply‐chain.org.

Swafford, P.M., Ghosh, S. and Murthy, N. (2006), “The antecedents of supply chain agility of a firm: scale development and model testing”, Journal of Operations Management, Vol. 24 No. 2, pp. 170‐88.

Teece, D.J., Pisano, G. and Shuen, A. (1997), “Dynamic capability and strategic management”, Strategic Management Journal, Vol. 18 No. 7, pp. 509‐33.

Tracy, M.J. et al., (1994), “Achieving agile manufacturing: part II”, Automotive Engineering, Vol. 102 No. 12, pp. 13‐17.

van Hoek, R.I. (1998), “Logistics and virtual integration:postponement, outsourcing, and the flow of information”, International Journal of Physical Distribution & Logistics Management, Vol. 28 No. 7, pp. 508‐23.

van Hoek, R.I., Harrison, A. and Christopher, M. (2001), “Measuring agile capabilities in the supply chain”, International Journal of Operations & Production Management, Vol. 21 Nos 1‐2, pp. 126‐47.

Vickery, S., Calantone, R. and Droge, C. (1999), “Supply chain flexibility: an empirical study”, The Journal of Supply Chain Management, Vol. 35 No. 3, pp. 16‐24.

Vokurka, R.J., Zank, G.M. and Lund, C.M. (2002), “Improving competitiveness through supply chain management: a cumulative improvement approach”, Competitiveness Review, Vol. 12 No. 1, pp. 14‐25.

Wisner, J.D. (2003), “A structural equation model of supply chain management strategies and firm performance”, Journal of Business Logistics, Vol. 24 No. 1, pp. 1‐26.

Yusuf, Y.Y., Adeleye, E.O. and Sivayoganathan, K. (2003), “Volume flexibility: the agile manufacturing conundrum”, Management Decision, Vol. 41 No. 7, p. 613.

Yusuf, Y.Y., Sarhadi, M. and Gunasekaran, A. (1999), “Agile manufacturing: the drivers, concepts and attributes”, International Journal of Production Economics, Vol. 62 Nos 1‐2, pp. 33‐43.

Zhang, Z. and Sharifi, H. (2000), “A methodology for achieving agility in manufacturing organisations”, International Journal of Production Economics, Vol. 20 No. 4, pp. 496‐512.