A six‐step guide to process reengineering

Emerald - Tập 21 Số 2 - Trang 20-23 - 1993
Timothy R.Furey

Tóm tắt

This model integrates proven management tools such as Total Quality Management, benchmarking, customer‐satisfaction measurement, and cross‐functional team building into an innovative process reengineering program.

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