Consumer e-shopping acceptance: Antecedents in a technology acceptance model

Adamson, 2003, Extending the new technology acceptance model to measure the end user information systems satisfaction in a mandatory environment: A bank's treasury, Technol Anal Strat Manage, 15, 441, 10.1080/095373203000136033 Ahn, 2003, The impact of the online and offline features on the user acceptance of internet shopping malls, Electron Commer Res Appl, 3, 405, 10.1016/j.elerap.2004.05.001 Ajzen, 1985, From intentions to actions: a theory of planned behavior, 101 Ajzen, 1980 Armstrong, 1977, Estimating nonresponse bias in mail surveys, J Market Res, 14, 396, 10.2307/3150783 Anderson, 1993, The antecedents and consequences of customer satisfaction for firms, Marketing Science, 12, 125, 10.1287/mksc.12.2.125 Bauer, 2006, e-TransQual: a transaction process-based approach for capturing service quality in online shopping, J Bus Res, 59, 866, 10.1016/j.jbusres.2006.01.021 Browne, 1993, Alternative ways of assessing model fit, 136 Bruner, 2005, Explaining consumer acceptance of handheld Internet devices, J Bus Res, 58, 553, 10.1016/j.jbusres.2003.08.002 Caruana, 2006, The psychometric properties of eTail quality: An international investigation across product categories, Int Market Rev, 23, 353, 10.1108/02651330610678958 Chau, 2001, Information technology acceptance by individual professionals: a model comparison approach, Dec Sci, 32, 699, 10.1111/j.1540-5915.2001.tb00978.x Chau, 2003, An empirical investigation of the determinants of user acceptance of Internet banking, J Organ Comp Electron Commer,, 13, 123, 10.1207/S15327744JOCE1302_3 Chen, 2004, Technology adaptation in e-commerce: Key determinants of virtual store acceptance, Eur Manage J, 22, 74, 10.1016/j.emj.2003.11.014 Childers, 2001, Hedonic and utilitarian motivations for online retail shopping behavior, J Retail, 77, 511, 10.1016/S0022-4359(01)00056-2 Dahlberg, 2003, Trust enhanced technology acceptance model – Consumer acceptance of mobile payment solution Davis, 1989, Perceived usefulness, perceived ease of use and user acceptance of information technology, MIS Q, 13, 319, 10.2307/249008 Davis, 1989, User acceptance of computer technology: a comparison of two theoretical models, Manage Sci, 35, 982, 10.1287/mnsc.35.8.982 Davis, 1992, Extrinsic and intrinsic motivation to use computers in the workplace, J Appl Soc Psychol, 22, 1111, 10.1111/j.1559-1816.1992.tb00945.x eMarketer.com Fornell, 1981, Evaluating structural equation models with unobservable variables and measurement error, J Market Res, 8, 39, 10.2307/3151312 Gefen, 2004, What makes an ERP implementation relationship worthwhile: Linking trust mechanisms and ERP usefulness, J Manage Inform Syst, 21, 263, 10.1080/07421222.2004.11045792 Gefen,, 2003, Managing user trust in B2C e-services, e-Serv J, 2, 7, 10.2979/ESJ.2003.2.2.7 Gefen, 2003, Inexperience and experience with online stores: The importance of TAM and trust, IEEE Trans Eng Manage, 50, 307, 10.1109/TEM.2003.817277 Grewal, 2004, Loyalty in e-tailing: a conceptual framework, J Rel Market, 2, 31 Harris, 2004, The four levels of loyalty and the pivotal role of trust: a study of online service dynamics, J Retail, 80, 139, 10.1016/j.jretai.2004.04.002 Hirschman, 1982, Hedonic consumption: emerging concepts, methods and propositions, J Market, 46, 92, 10.2307/1251707 Hsu, 2004, Why do people play on-line game(s)? An extended TAM with social influences and flow experience, Inform Manage, 41, 853, 10.1016/j.im.2003.08.014 Huang, 2003, The impact of power distance on email acceptance: evidence from the PRC, J Comp Inform Syst, 44, 93 Igbaria, 1997, Personal computing acceptance factors in small firms: a structural equation model, MIS Q, 21, 279, 10.2307/249498 Internet retailer Forrester's forecast Janda, 2002, Consumer perceptions of Internet retail service quality, Int J Serv Ind Manage, 13, 412, 10.1108/09564230210447913 Joines, 2003, Exploring motivations for consumer web use and their implications for e-commerce, J Consum Market, 20, 90, 10.1108/07363760310464578 Kim, 2004, Predicting online purchase intentions for clothing products, Eur J Market, 38, 883, 10.1108/03090560410539302 Kim, 2004, Apparel retailers: website quality dimensions and satisfaction, J. Retail. Consum Serv, 11, 109, 10.1016/S0969-6989(03)00010-9 Lee, 2005, Acceptance of Internet-based learning medium: the role of extrinsic and intrinsic motivation, Inform Manage, 42, 1095, 10.1016/j.im.2003.10.007 Li, 2004, The effect of affiliation motivation on the intention to use groupware in an MBA program, J Comp Inform Syst, 44, 1 Loiacono, 2002, WEBQUAL: a measure of website quality, 13, 432 Lucas, 1999, Technology use and performance: a field study of broker workstations, Dec. Sci., 30, 291, 10.1111/j.1540-5915.1999.tb01611.x Luo, 2000, Perceived critical mass effect on groupware acceptance, Eur J Inform Syst, 9, 91, 10.1057/palgrave.ejis.3000358 McKnight DH, Chervany NL. What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology. International Journal of Electronic Commerce 2001/2002; 6(2): 35–60. Moorman, 1992, Relationships between providers and users of market research: the dynamics of trust within and between organizations, J. Market. Res., 29, 314, 10.2307/3172742 O'cass, 2003, Web retailing adoption: exploring the nature of internet users web retailing behavior, J. Retail. Consum Serv, 10, 81, 10.1016/S0969-6989(02)00004-8 Parasuraman, 2004 Parsons, 2002, Non-functional motives for online shoppers: why we click, J Consum Market, 19, 380, 10.1108/07363760210437614 Pavlou, 2003, Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model, Int J Electron Commer, 7, 101, 10.1080/10864415.2003.11044275 Peterson, 1997, Exploring the implications of the Internet for consumer marketing, J Acad Market Sci, 25, 329, 10.1177/0092070397254005 Rainie, 2005, A decade of adoption: How the internet has woven itself into American life Reichheld, 2000, E-loyalty, Harv. Bus. Rev., 78, 105 Rose, 1998, Predicting general IT use: applying TAM to the Arabic world, J Glob Inform Manage, 6, 39, 10.4018/jgim.1998070104 Shang, 2005, Extrinsic versus intrinsic motivations for consumers to shop on-line, Inf Manage, 42, 401, 10.1016/j.im.2004.01.009 Suh, 2002, Effect of trust on customer acceptance of Internet banking, Electron. Commer. Res. Appl., 1, 247, 10.1016/S1567-4223(02)00017-0 Sultan, 2001, Designing a trust-based E-business strategy, Market Manage, 10, 40 Townsend, 2001, Desktop video conferencing in virtual workgroups: anticipation, system evaluation and performance, Inf Syst J, 11, 213, 10.1046/j.1365-2575.2001.00103.x Van der Heijden, 2004, Online store image: conceptual foundations and empirical measurement, Inf Manage, 41, 609, 10.1016/j.im.2003.07.001 Venkatesh, 2000, Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model, Inform Syst Res, 11, 342, 10.1287/isre.11.4.342.11872 Vijayasarathy, 2004, Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model, Inf Manage, 41, 747, 10.1016/j.im.2003.08.011 Wang, 2004, Signaling the trustworthiness of small online retailers, J Interact Market, 18, 53, 10.1002/dir.10071 Warrington, 2000, Building trust to develop competitive advantage in e-business relationships, Compet Rev, 10, 160 Williamson AW. College Students Embrace the Web. eMarketer.com www.imediaconnection.com/content/8237.asp 2006 [February 10]. Wolfinbarger, 2003, e-TailQ: dimesionalizing, measuring and predicting etail quality, J. Retail., 79, 183, 10.1016/S0022-4359(03)00034-4 Yoo, 2001, Developing a scale to measure the perceived quality of an Internet shopping site (SITEQUAL), Q J Electron Commer, 2, 31 Zeithaml, 2000, A conceptual framework for understanding e-service quality: implications for future research and managerial practice