The role of perceived control and gender in consumer reactions to download delays

Journal of Business Research - Tập 62 - Trang 756-760 - 2009
Pratibha A. Dabholkar1, Xiaojing Sheng2
1University of Tennessee, 307 Stokely Management Center, Knoxville, TN 37996, USA
2University of Tennessee, 310 Stokely Management Center, Knoxville, TN 37996, USA

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