Market-oriented sustainability: a conceptual framework and propositions

Springer Science and Business Media LLC - Tập 39 - Trang 71-85 - 2010
Victoria L. Crittenden1, William F. Crittenden2, Linda K. Ferrell3, O. C. Ferrell3, Christopher C. Pinney4
1Department of Marketing, Boston College, Carroll School of Management, Chestnut Hill, USA
2College of Business Administration, Northeastern University, Boston, USA
3Business Ethics, University of New Mexico, Albuquerque, USA
4Research and Policy, Center for Corporate Citizenship, Boston College, Carroll School of Management, Chestnut Hill, USA

Tóm tắt

Utilizing Resource-Advantage Theory as the underlying theoretical foundation and drawing on literature from a variety of disciplines, we develop a market-oriented sustainability framework. By incorporating sustainability into market orientation, the goal of strategic alignment of sustainability with marketing strategies is achieved to create a competitive advantage. Three constructs identified in the model are DNA, stakeholder involvement, and performance management. These three constructs are the drivers of sustainability. DNA is used as an extended metaphor to clarify and illustrate the workings of an organization and how sustainability may be implemented. This construct includes core ideology, dynamic capabilities, and societal engagement. The firm’s DNA is communicated to both internal and external stakeholders, and stakeholders’ concerns should be an influence on strategic marketing planning. Performance management is the third major construct in the model and includes corporate social performance and corporate financial performance metrics. Within the model explication, we offer propositions to support market-oriented sustainability research and provide directions for sustainability theory, research, and practice.

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