Supply chain competency: learning as a key component

Emerald - Tập 7 Số 1 - Trang 41-55 - 2002
Robert E. Spekman1, Joseph Spear2, John Kamauff3
1Robert E. Spekman is Tayloe Murphy Professor of Business at the Darden Graduate School of Business, University of Virginia, Charlottesville, Virginia, USA.
2Joseph Spear is based at the Department of Sociology and Anthropology, James Madison University, Harrisonburg, Virginia, USA.
3John Kamauff is based at PricewaterhouseCoopers, Baltimore, Maryland, USA.

Tóm tắt

Supply chain management has received in recent years a great deal of attention by practitioners and academics alike. The benefits that accrue to firms that effectively manage their supply chain partners range from lower costs to higher return on investment (ROI), to higher returns to stockholders. Yet, effective management of one’s supply chain is not easily accomplished. In this paper, we develop this capability as a core skill that will ultimately separate the winners from the losers. We develop the concept of supply chain competence and use learning as a proxy. We explore the pre‐conditions for learning to emerge and the impact of learning on supply chain performance. A number of factors that affect partner‐like behavior also affect learning. Also, learning appears to have a positive impact on performance measures relating to end‐customer satisfaction and being a more market‐focused supply chain. Learning does not appear to affect supply chain performance related to cost.

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