Managing testing activities in telecommunications: A case study

Juha Maatta1, Janne Harkonen1, Tauno Jokinen1, Matti Mottonen1, Pekka Belt1, Matti Muhos1, Harri Haapasalo1
1Department of Industrial Engineering & Management, University of Oulu, Finland

Tài liệu tham khảo

Abramovici, 1990 Ahern, 2004 Andersson, 2002, Verification and validation in industry—a qualitative survey on the state of practice Bach, J., 1999. Risk-based testing—how to conduct heuristic risk analysis. Software Testing & Quality Engineering (available online). www.stqemagazine.com, read 12.10.2004. Bate, 1995 Belliveau, 2002 Biazzo, 2003, Organizational self-assessment options: a classification and a conceptual map for SMEs, International Journal of Quality & Reliability Management, 20, 10.1108/02656710310493616 Biberoglu, 2002, A survey of industrial experiences with CMM and teaching of CMM practices, The Journal of Computing in Small Colleges, 18 Black, 2004 Brown, 1984, Quality cost and profit performance Burns, 2001 Burnstein, 1996 Chrissis, 2003 Cooper, 2001 Davis, 1994 Deming, 1986 Dulaney, K., Wood, B., Hafner, B., 2005. Predicts 2006: Mobile Terminals to Become More Complex, More Competitive. Gartner Research, http://www.gartner.com. Feigenbaum, 1961 Gilb, 2005 Griffin, 1997, Modeling and measuring product development cycle time across industries, Journal of Engineering and Technology Management, 14, 1, 10.1016/S0923-4748(97)00004-0 Ham, M., Jacobs, J., Swinkels, R., Van Veenendaal, E., 2001. Metric Based Testing Maturity Model Framework v1.1 (available online). http://tmitwww.tm.tue.nl/research/v2m2/, read 22.11.2004. Harrold, 2000, Testing: a roadmap Jablokow, 2006, The impact and management of cognitive gap in high performance product development organizations, Journal of Engineering and Technology Management, 23, 313, 10.1016/j.jengtecman.2006.08.003 Jacobs, J., Trienekens, J., 2002. Towards a metric based verification and validation maturity model (available online), http://www.springerlink.com/media/78U409GQRGCUUV9RFL1Y/Contributions/N/9/Q/V/N9QVQDMF6AD886Y1.pdf, read 25.11.2004. Jahangiri, 2005, Value-added defect testing techniques design & test of computers, IEEE, 22 Jokinen, T., Maatta, J., 2005. Keynote: “defining the essential terms in testing”. IEEE European Board Test Workshop 2005, Tallinn (available online), http://www.dft.co.uk/EBTW2005/PAPERS/ebtw05-0-2-Keynote-Jokinen-OuluUniv.pdf, cited 13.1.2006. Jokinen, 2006, Challenges of managing testing in wireless communications Kessler, 2000, Tightening the belt: methods for reducing development costs associated with new product innovation, Journal of Engineering and Technology Management, 17, 59, 10.1016/S0923-4748(99)00020-X Kit, 1995 Krause, M.H., 1994. A Maturity Model for Automated Software Testing, Medical Device & Diagnostics Industry Magazine. Kung, 1998 Landers, 1994 Moen, 1998, New quality cost model used as a top management tool, The TQM Magazine, 10, 10.1108/09544789810231216 Myers, 1976 Maatta, J., 2005. Managing testing through the innovation lifecycle from research to disposal. University of Oulu. Master's Thesis (available online) http://www.ntcforum.org/index.php?785. Mottonen, M., Jokinen, T., Belt, P., Harkonen, J., 2006. Optimization Model for Production Test Management. Nordic Test Forum (NTF’06), Tuusula, November 28–29. Nambisan, 2002, Software firm evolution and innovation-orientation, Journal of Engineering and Technology Management, 19, 141, 10.1016/S0923-4748(02)00007-3 Oakland, 2000 Patrashkova, 2004, Exploring why more communication is not better: insights from a computational model of cross-functional teams, Journal of Engineering and Technology Management, 21, 83, 10.1016/j.jengtecman.2003.12.005 Perttula, 2004, New approaches to improve verification & validation methods to fulfill the needs of fast and high volume consumer mobile terminal development Perttula, A., 2007. Challenges and improvements of verification and validation activities in high volume electronics product development. PhD dissertation. Tampere University of Technology, Finland (publication 650). Pikka, V., Jokinen, T., 2003. Testing in Electronics Industry within Oulu Region (in Finnish), University of Oulu Finland (unpublished). Pol, 1998 Porter, 1992, vol. 27 Redmill, 2005, vol. 15 (1) Rumney, M., 2003. Position statement by panelist Moray Rumney of Agilent Technologies. International Test Conference, ITC 2003 Panel Discussion Testing 3G-controlled systems: time to rejoice or time to feel pain? (available online) http://csdl2.computer.org/comp/proceedings/itc/2003/2063/00/20631322.pdf. Schiffauerova, 2006, Managing cost of quality: insight into industry practice, The TQM Magazine, 10.1108/09544780610685502 Sippola, 2000 Staab, T.C., 2003. Improving the Test Process – Looking at the Test Process – Getting Started. The Journal of Software Testing Professionals, March 2003 (available online). http://www.windridgeinternational.com/Improving%20the%20Test%20Process%201.pdf, read 22.11.2004. Staab, 2002, Using SW-TMM to improve the testing process, crosstalk, The Journal of Defence Software Engineering, 13 Swinkels, R., 2000. A comparison of TMM and other test process improvement, models (available online), http://tmitwww.tm.tue.nl/research/v2m2/wp1/12-4-1-FPdef.pdf, read 22.11.2004. Van Moll, 2002, The importance of life cycle modeling to defect detection and prevention, software technology and engineering practice Weatherill, 2001, In the testing maturity model maze, The Journal of Software Testing Professionals, 2 Ulrich, 2000 Woodward, 2005, Strategic benefits of software test management: a case study, Journal of Engineering and Technology Management, 22 Yasin, 1999, In search of an optimal cost of quality: an integrated framework of operational efficiency and strategic effectiveness, Journal of Engineering and Technology Management, 16, 171, 10.1016/S0923-4748(99)00004-1 Yin, 2003