Planning for ERP systems: analysis and future trend
Tóm tắt
Tài liệu tham khảo
Ahmed, P.K.(1999), “Magic bullets of process change? TQM and BPR”, Business Process Management Journal, Vol. 5 No. 4, pp. 294‐6.
Altinkemer, K., Chaturvedi, A. and Kondareddy, S. (1998), “Business process reengineering and organizational performance: an exploration of issues’’, International Journal of Information Management, Vol. 18 No. 6, pp. 381‐92.
Aubrey, O. (1999), “ERP loosens a distribution logjam”, APICS–The Performance Advantage, Vol. 9 No. 4, pp. 47‐9.
Bicknell, D. (1998), “SAP to fight drug firm’s $500M suit over R/3 collapse”, Computer Weekly, 3 September.
Boudette, N.E. (1999), “Europe’s SAP scrambles to stem big glitches: software giant to tighten its watch after snafus at Whirlpool, Hershey”, Wall Street Journal, 5 November, pp. A25‐6.
Chen, I.J. and Small, M.H. (1996), “Planning for advanced manufacturing technology: a research framework”, International Journal of Operations & Production Management, Vol. 16 No. 5, pp. 4‐24.
Conlon, G. (1999), “Wired executive: growing sales from existing customers”, Sales and Marketing Management, November, p. 135.
Cotteller, M., Austin, R.D. and Nolan, R.L. (1998), Cisco System, Inc.: Implementing ERP, Harvard Business School Publishing, Boston, MA.
Davenport, T.H. (1993), Process Innovation, Harvard Business School Press, Boston, MA.
Davenport, T.H. (1998), “Putting the enterprise into the enterprise system”, Harvard Business Review, Vol. 76 No. 4, pp. 121‐31.
Dickie, J. (1999), “Why CRM projects fail”, CRM Journal, Vol. 1 No. 1, Available http://www.crmcommunity.com.
Escalle, C.X., Cotteleer, M.J. and Austin, R.D. (1999), Enterprise Resource Planning (ERP): Technology Note, Harvard Business School Publishing, Boston, MA.
Hammer, M. and Champy, J. (1993), Reengineering the Corporation, Harper Business, New York, NY.
Hammer, M. and Stanton, S. (1999), “How process enterprises really work”, Harvard Business Review, Vol. 77 No. 6, pp. 108‐18.
Kilpatrick, J. (1999), “Advanced planning systems sparks the supply chain”, APICS‐The Performance Advantages, Vol. 9 No. 8.
Latamore, G.B. (2000), “Supply chain optimization at Internet speed”, APICS‐The Performance Advantage, Vol. 10 No. 5, pp. 37‐41.
Ptak, C.A. and Schragenheim, E. (1999), ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, CRC Press–St Lucie Press.
Saunders, J. (1999), “Manufacturers build on CRM”, Computing Canada, Vol. 25 No. 32, pp. 17‐18.
Small, M.H. and Chen, I.J. (1997), “Economic and strategic justification of AMT: inferences from industrial practices”, International Journal of Production Economics, Vol. 49 No. 1, pp. 65‐75.
Sweat, J. (2000), “Oracle rolls out business‐intelligence products”, Information Week, 1 May.
Trunick, P.A. (1999), “ERP: promise or pipe dream?”, Transportation & Distribution, Vol. 40 No. 1, pp. 23‐6.
Wight, O.W. (1984), Manufacturing Resource Planning: MRP II, Oliver Wight Ltd. Publications, Essex Junction, VT.
Xenakis, J.J. (2000), “Nothing but net”, CFO‐The Magazine for Senior Financial Executives, Vol. 16 No. 2, pp. 75‐8.