Broken halos and shattered horns: overcoming the biasing effects of prior expectations through objective information disclosure

Springer Science and Business Media LLC - Tập 43 - Trang 240-256 - 2014
Scot Burton1, Laurel Aynne Cook2, Elizabeth Howlett1, Christopher L. Newman3
1Department of Marketing, Sam M. Walton College of Business, University of Arkansas, Fayetteville, USA
2College of Business & Economics, West Virginia University, Morgantown, USA
3University of Mississippi, Oxford, USA

Tóm tắt

In three studies the authors seek to extend prior research by examining the simultaneous effects of positive (halos) and negative (horns) health-related inferences. How the provision of objective point-of-purchase nutrition information moderates the effects of these pre-existing health halo and health horn effects on food evaluations and choices is considered. In Study 1 predictions addressing the interaction between a recently mandated objective nutrition disclosure and initial product category healthfulness perceptions are proposed and supported. Study 2 extends findings from this initial online experiment to a more realistic retail environment, and Study 3 addresses how different presentation exposure contexts (on a package compared to a nutrition poster) affects evaluations and how evaluations related to the information disclosure are linked. Since the USDA recently required retailers to provide nutrition information at the point-of-purchase for beef and poultry products, these results have important implications for consumers, producers, retailers, and policy makers.

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