Capabilities for managing service innovation: towards a conceptual framework

Emerald - Tập 21 Số 4 - Trang 490-514 - 2010
Pim den Hertog1, Wietze van der Aa1, Mark W. de Jong1
1Amsterdam Centre for Service Innovation (AMSI), Amsterdam Business School, Amsterdam, The Netherlands

Tài liệu tham khảo

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