Atmospheric qualities of online retailing: A conceptual model and implications

Journal of Business Research - Tập 54 - Trang 177-184 - 2001
Sevgin A. Eroglu1, Karen A. Machleit2, Lenita M. Davis3
1Department of Marketing, University Plaza, Georgia State University, Atlanta, GA 30303-3083, USA
2University of Cincinnati, USA
3University of Cincinnati/USA