5‐S practice: a new tool for industrial management

Industrial Management and Data Systems - Tập 98 Số 2 - Trang 55-62 - 1998
Samuel K.M.Ho1
1School of Business, Hong Kong Baptist University, Hong Kong

Tóm tắt

It has been recognised that Japanese firms are clean and orderly. The same is true for high quality Western firms. Over the last two decades, the Japanese have formalised the technique and named it as 5‐S practice. They believe that it is the base‐line for industrial management. As the name is new to most Western societies, the objective of this paper is to explain the intricacy of the 5‐S so that it can be understood easily and adopted readily by those who may find the tool useful. In Hong Kong, the government industry department has promoted the 5‐S practice since 1994. Many seminars and workshops have been conducted and they were all very well received by the business community. As a result of the success, the department invited the author to commission a 5‐S practice workbook with ten successful case studies from the manufacturing, services and public sectors. The experience will also be shared in this article.

Từ khóa


Tài liệu tham khảo

Ho, S.K. (1995, TQM: An Integrated Approach ‐ Implementing TQ through Japanese 5‐S and ISO 9000, 292 pages, Kogan Page, London.

Ho, S.K. (1997, 5‐S: The Key to Improve your Quality and Productivity, Hong Kong Government Industry Department Workbook, Hong Kong.

MacGregor. D. (1960, The Human Side of Enterprise, McGraw‐Hill, New York, NY.

Osada, T. (1991, The 5‐S: Five Keys to a Total Quality Environment, 1991 Asian Productivity Organization, Tokyo.

Ouchi, W.G. (1981, Theory Z: How American Business Can Meet the Japanese Challenge, Avon Books, New York, NY.

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Industrial Management and Data Systems

Tập 98 Số 2

55-62

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