Information technology as a service operationJournal of Information Technology - Tập 7 - Trang 189-201 - 1992
Tony Rands
Research into service management has revealed concepts and ideas which may be usefully applied in other management settings. In order to evaluate their potential relevance to managing information technology (IT), several aspects of service management are explored, including the nature of service products, customer-supplier contact, the design of service delivery systems, and measuring and achievin...... hiện toàn bộ
EditorialJournal of Information Technology - Tập 7 - Trang 125-126 - 1992
Coppers Context, and Conjoints: A Reassessment of TamJournal of Information Technology - Tập 24 Số 2 - Trang 186-201 - 2009
Harry Bouwman, Lidwien van de Wijngaert
This study examines the role and explanatory value of context-, task- and information-related characteristics vis-a-vis individual characteristics in relation with respect to the adoption of mobile technologies and applications. We combine insights from adoption and acceptance literature with media choice and task-technology fit theories. These insights are applied to a case in which poli...... hiện toàn bộ
EditorialJournal of Information Technology - Tập 1 - Trang 5-5 - 1986
Igor Aleksander