Journal of Information Technology

Virtual communities and social networks assume and consume more aspects of people's lives. In these evolving social spaces, the boundaries between actual and virtual reality, between living individuals and their virtual bodies, and between private and public domains are becoming ever more blurred. As a result, users and their presentations of self, as expressed through virtual bodies, are increasingly entangled. Consequently, more and more Internet users are cyborgs. For this reason, the ethical guidelines necessary for Internet research need to be revisited. We contend that the IS community has paid insufficient attention to the ethics of Internet research. To this end, we develop an understanding of issues related to online human subjects research by distinguishing between a disembodied and an entangled view of the Internet. We outline a framework to guide investigators and research ethics committees in answering a key question in the age of cyborgism: When does a proposed Internet study deal with human subjects as opposed to digital material?

The adoption and diffusion of innovative technologies have remained critical concerns in information systems research. With the recent advent of electronic commerce, issues in system deployment and user acceptance have become even more crucial. An experimental system, Stocknet, which is a departure from normal practice in the local stock exchange which still uses conventional methods for share transactions, was developed and subjected to a pilot test through a stock trading competition using live stock data. A research framework was developed with the main emphasis on the adoption and deployment of a broad-based Internet stock-trading platform in Singapore. A logistic regression analysis was conducted to predict user acceptance of a new system from a measure of their perceptions, beliefs and attitudes and usage behaviour. The study reveals that users' concerns, expectations, perceived ease of use and the real value added of a new system as well as their trading behaviour are critical determinants to the ultimate adoption of Internet stock trading. In fact, the probability of users accepting a new system is highly dependent on their perceptions of system evaluations and subsequently their usage behaviour. The primary focus of this paper is on users' perspectives with a view towards a subsequent examination of policy as well as regulatory issues. Based on the results, some broad recommendations and implications are subsequently drawn with regard to the future adoption and deployment of real-time, Internet-based stock trading.

This paper considers how a methodology's theory and practice shapes contexts for interpretation. With these two terms as starting points, we also address a paradoxical situation: any description of interpreting contexts is bound to leave something out. To address this, we propose deconstruction as a double strategy for critically interpreting contexts in each situation. This relies on terms of existing oppositions in conceptual frameworks but seeks to displace the limitations they impose on how we conduct inquiry. Since meaning is context-bound but contexts are boundless, we argue that inquiry should be conducted through critical perspectives, and we describe this in terms of a systems analyst's expertise in conceptual triangulation: the defining of an unknown point in relation to two known extremes.

This paper reports an exploratory case study that used boundary theory to investigate the impact of organisational virtualisation on work units. Specifically, the research analysed the transition in a public sector organisation from permanent, co-located teams to temporary virtual teams and its impact on team boundary properties and activities. The study contributes to existing knowledge of virtual teams and virtualisation processes in several ways. The findings suggest that, contrary to existing thinking, rather than removing organisational and institutional boundaries, virtualisation increases the number and complexity of such boundaries at the work unit level. The findings also indicate that the chronic lack of knowledge sharing on virtual teams is, in addition to difficulties of establishing interpersonal trust, due to a lack of trust in the technology as an appropriate medium for sensitive knowledge sharing. The implications of the study for practice are that efficiency gains from organisational virtualisation can easily be offset by the need to invest additional resources and team members' time into cultivating a greater number of transient relationships at a distance. Organisations also need to invest in opportunities for face-to-face interaction where sensitive knowledge sharing is a critical resource for a virtual team.

The past decade has seen the development of a perspective holding that technology is socially constructed. This paper examines the social construction of one group of technologies, systems for computer supported cooperative work (CSCW). It compares the design of systems for computer supported cooperative work (CSCW) in Scandinavia and Japan with particular attention to the influence of culture on the resulting products. Two case studies are presented to illustrate the argument that culture is an important factor in technology design, despite commonly held assumptions about the neutrality and objectivity of science and technology. The paper further proposes an explanation for why, despite similar technical backgrounds and research interests, CSCW design is conducted differently and produces different results in Denmark and Japan. It argues that, by looking at CSCW systems as texts which reflect the context of their production and the society from which they come, we may be better able to understand the transformations that operate when these texts are ‘read’ in the contexts of their implementation.

An enormous amount of information has been produced about the IT outsourcing phenomenon over the last 20 years, but one has to look to the academic literature for consistent, objective, and reliable research approaches and analyses. Our review finds that, in practice, the academic literature on IT outsourcing has very much honored both rigor and relevance in the ways in which research has been conducted. Our central purpose in the review was to answer two research questions: What has the empirical academic literature found about information technology outsourcing (ITO) decisions and outcomes? What are the gaps in knowledge to consider in future ITO research? To answer these questions, we examined 164 empirical ITO articles published between 1992 and 2010 in 50 journals. Adapting a method used by Jeyaraj et al. (2006), we encapsulated this vast empirical literature on ITO in a way that was concise, meaningful, and helpful to researchers. We coded 36 dependent variables, 138 independent variables, and 741 relationships between independent and dependent variables. By extracting the best evidence, we developed two models of outsourcing: one model addressed ITO decisions and one model addressed ITO outcomes. The model of ITO decisions includes independent variables associated with motives to outsource, transaction attributes, client firm characteristics, and influence sources. The model of ITO outcomes includes independent variables associated with client and supplier capabilities, relationship characteristics, contractual governance, decision characteristics, and transaction attributes. We also examined the interactions among broad categories of variables and the learning curve effects resulting from feedback loops. Overall, ITO researchers have a broad and deep understanding of ITO. However, the field continues to evolve as clients and suppliers on every inhabited continent participate actively in the global sourcing community. There is still much research yet to be done. We reviewed recent studies that have identified gaps in current knowledge and proposed future paths of research pertaining to strategic motivations, environmental influences, dynamic interactions, configurational and portfolio approaches, global destinations, emerging models, reference theory extension, and grounded theory development.