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Electronic Markets

SCOPUS (2009-2023)SSCI-ISI

  1422-8890

 

 

Cơ quản chủ quản:  Springer Heidelberg , Springer Verlag

Lĩnh vực:
Economics and EconometricsBusiness and International ManagementMarketingComputer Science ApplicationsManagement of Technology and Innovation

Các bài báo tiêu biểu

Big data analytics in E-commerce: a systematic review and agenda for future research
- 2016
Shahriar Akter, Samuel Fosso Wamba
Abstract There has been an increasing emphasis on big data analytics (BDA) in e-commerce in recent years. However, it remains poorly-explored as a concept, which obstructs its theoretical and practical development. This position paper explores BDA in e-commerce by drawing on a systematic review of the literature. The paper presents an interpretive framewo...... hiện toàn bộ
Digital platform ecosystems
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Andreas Hein, Maximilian Schreieck, Tobias Riasanow, David Soto Setzke, Manuel Wiesche, Markus Böhm, Helmut Krcmar
AbstractDigital platforms are an omnipresent phenomenon that challenges incumbents by changing how we consume and provide digital products and services. Whereas traditional firms create value within the boundaries of a company or a supply chain, digital platforms utilize an ecosystem of autonomous agents to co-create value. Scholars from various disciplines, such a...... hiện toàn bộ
AI-based chatbots in customer service and their effects on user compliance
- 2021
Martin Adam, Michael Wessel, Alexander Benlian
AbstractCommunicating with customers through live chat interfaces has become an increasingly popular means to provide real-time customer service in many e-commerce settings. Today, human chat service agents are frequently replaced by conversational software agents or chatbots, which are systems designed to communicate with human users by means of natural language o...... hiện toàn bộ
Shifting Factors and the Ineffectiveness of Third Party Assurance Seals: A Two-Stage Model of Initial Trust in a Web Business
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Conceptualizing smart service systems
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Cloud computing in industrial SMEs: identification of the barriers to its adoption and effects of its application
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Sara Trigueros-Preciado, Daniel Pérez-González, Pedro Solana-González
The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges
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Kichan Nam, Christopher S. Dutt, Prakash K. Chathoth, Abdelkader Daghfous, M. Sajid Khan
Digital transformation as an interaction-driven perspective between business, society, and technology
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Ziboud Van Veldhoven, Jan Vanthienen
Exploring characteristics and transformational capabilities of InsurTech innovations to understand insurance value creation in a digital world
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Emanuel Stoeckli, Christian Dremel, Falk Uebernickel