Khi Cảm Giác Thương Hại Chưa Đủ: Tự Cấu Trúc Tương Tác Như Một Biến Kiều Điều Chỉnh Mối Quan Hệ Giữa Cảm Giác Thương Hại và Tiêu Dùng Đạo Đức Trong Một Bối Cảnh Khổng Tử

Journal of Business Ethics - Tập 161 - Trang 551-572 - 2018
Yanyan Chen1, Dirk C. Moosmayer2
1Toulouse Business School, University of Toulouse, 31068 TOULOUSE Cedex 7, France
2Nottingham University Business School China, Ningbo, China

Tóm tắt

Các hấp dẫn về cảm giác tội lỗi đã được chứng minh là có hiệu quả trong việc kích thích hành vi tiêu dùng đạo đức ở các nền văn hóa phương Tây. Tuy nhiên, các nghiên cứu tiến hành trong bối cảnh văn hóa Nho giáo đã cho ra các kết quả mâu thuẫn. Chúng tôi đặt mục tiêu điều tra các kết quả chưa rõ ràng của các nghiên cứu về cảm giác tội lỗi và tiêu dùng đạo đức và giải thích những sự không nhất quán này. Chúng tôi nhằm mục đích hiểu rõ hơn về ảnh hưởng của cảm giác tội lỗi đến tiêu dùng đạo đức trong bối cảnh Nho giáo của Trung Quốc và khám phá khái niệm liên quan đến văn hóa về cấu trúc bản thân tương tác ở cấp độ cá nhân như một yếu tố điều chỉnh. Chúng tôi xây dựng lập luận dựa trên đạo đức Nho giáo của nhân - nghĩa - lễ, trong đó đức tính của lễ (li 礼) quy định các nghĩa vụ dựa trên vai trò tùy thuộc vào mức độ gần gũi của mối quan hệ với người khác và do đó có thể hạn chế các hành vi đạo đức hướng tới những người có mối quan hệ xa. Chúng tôi giả thuyết rằng có mối quan hệ tích cực giữa cảm giác tội lỗi và tiêu dùng đạo đức, tuy nhiên, lại bị điều chỉnh tiêu cực bởi cấu trúc bản thân tương tác. Nói cách khác, những người tiêu dùng tự xác định mạnh mẽ qua các mối quan hệ với người thân cận ít có khả năng bù đắp cho cảm giác tội lỗi thông qua tiêu dùng đạo đức. Chúng tôi đã tìm thấy mô hình được giả thuyết được ủng hộ trong một cuộc khảo sát với 314 người tiêu dùng Trung Quốc. Kết quả cho thấy rằng các hấp dẫn về cảm giác tội lỗi có thể kích thích tiêu dùng đạo đức trong các nền văn hóa Nho giáo. Tuy nhiên, các hấp dẫn về cảm giác tội lỗi có thể sẽ không đủ, vì hiệu ứng điều chỉnh cho thấy rằng chúng sẽ hiệu quả nhất khi được kết hợp với một sáng kiến tiêu dùng đạo đức phù hợp với nguyên tắc lễ Nho giáo. Vì nguyên tắc này ngụ ý ưu tiên các mối quan hệ gần gũi hơn những mối quan hệ xa, do đó có thể rằng những người tiêu dùng sẽ có xu hướng phản ứng tích cực hơn với các hấp dẫn về cảm giác tội lỗi liên quan đến các sáng kiến tiêu dùng đạo đức mà họ cảm thấy có kết nối.

Từ khóa

#Cảm giác tội lỗi #tiêu dùng đạo đức #văn hóa Nho giáo #cấu trúc bản thân tương tác #người tiêu dùng #hành vi tiêu dùng

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