Voice-enabling enterprise applications

J. Chugh, V. Jagannathan

Tóm tắt

We review the influence of the advancement and standardization of voice technologies on existing Web and enterprise applications. We focus on the limitations and concerns of a new voice interface, in addition to the integration issues. We use automation of the dictation process, which is usually a part of enterprise transcription applications, as a case study to explore the power of current voice technologies. We specifically delve into VoiceXML and also into the fundamental integration solutions.

Từ khóa

#Telephony #XML #Network servers #Web server #Standardization #Automation #Robustness #Fault tolerance #Automatic speech recognition #Collaborative work

Tài liệu tham khảo

2002, VoiceXML in the Large eisenzopf, 2002, Evaluating the Benefits of VoiceXML for eBusiness, Articles raggett, 2002, Getting started with VoiceXML 2.0 jagannathan, 1998, It is the Process, Stupid! Using Component Technologies to Automate Healthcare Processes, Proc Towards Electronic Patient Records Medical Records Inst